Experiences at Quest Software

In addition to leading a global Quality Assurance group there were many opportunities to assist development with customer reported product deficiencies as well as to provide input on how to improve the products to increase customer satisfaction. This presented a time management challenge but I was up to the task....

Process, track and resolve software orders, plan yearly team building trips, back-up for receptionist & train new employees at the front desk

1. The people are incredible - some of the best people I've ever worked with.
2. The culture - Quest Software is very focused on family and ensures that people have the space they need to live full lives while also having a meaningful career.
3. Dedication creative, hard-working and also lots of fun....

Quest Software:
Research fresh and adjacent market opportunities to provide business justification to move into new market areas
1. As Quest Software enters into a "volume play" monitoring market I'm responsible for scoping, delivering and driving a product line into these new markets
2. Drive and accelerate partnerships and partner recruitment through effective marketing efforts - developing joint goals and steering joint campaigns
3. Experience selling into highly competitive market sectors resulting in significant YoY product line growth...

Built staffing organization from scratch.

* Provide 24/7 support for all Unix Systems
* Research, Develop, and Deploy new solutions to Development Data Center
* 2nd and 3rd Tier Production Development IS Support
* Build and maintain security platforms for internally and externally facing infrastructure (OpenBSD based Firewalls, Checkpoint, Snort, PfSense)
* Maintain all aspects of computing assets including routers, switches, CSU/DSU, patch panels, network cabling, Unix Servers, Windows Servers, firewalls, print servers, printers, file servers, development servers, build servers.
* Maintain Clearcase production build environment
* Provide centralized development environments
* Sole support for 319 UNIX Servers and 34 Windows Servers...