Experiences at RSI

You have to know the right guy.

National Business Development Manager

Responsible for generating new business and expanding revenues with existing clients utilizing a consultative approach.

Achievements:
* Generated $500,000 dollars in revenues towards $3,000,000 dollar revenue goal within first six months.
* Secured single largest business opportunity in the company's 36-year history, a project valued at nearly $6,000,000 in revenues and lasting at a minimum of two years.
* Prepared verbal reports and presentations directly to the COO and CEO detailing current and future business transactions, competitive intelligence and possible new alliances.
* Traveled nationally to meet with current and potential clients regarding future projects and partnerships.
* Represented the company at national trade show association meetings to promote products and services to key accounts and prospective accounts.
* Reviewed market analysis and client satisfaction surveys to determine client needs, pricing and possible vendor pricing agreements and/or renewals.
* Since leaving under good terms in August, continue to provide business consulting services in the area of strategic planning, operations, sales/business development.
* Recommended software and technology-oriented solutions that integrated smoothly with our partners IT systems.

Director of Client Services

Managed the day-to-day operations of the largest department to deliver professional services to law firms and corporations.

Achievements:
* Managed and coached 5-7 direct reports with indirect reports of 60-80 personnel along with a small support staff.
* Worked with technical staff in development, documentation and training regarding new internal and external applications. Organized and executed beta testing with both internal and external clients.
* Served as a member of the senior management team, which successfully managed the company from $6,000,000 dollars in revenues to $16,000,000 dollars in revenues and profits exceeding 37%.
* Reported directly to the COO and CEO of the company to advise them of achievement of departmental goals, client satisfaction feedback, new trends in our industry and recommended new areas of expansion.
* Identified profitability, accuracy, efficiency and timeline outcomes to support the achievement of individual, departmental and company goals.
* Measured successes and developed strategies for achievement of goals and outcomes of departmental management/supervisors and staff.
* Developed and executed a plan with management/supervisory people to outline personnel requirements, training needs, material needs, workflow design and documentation, subcontractor requirements, facility and equipment needs.
* Established production standards, quality control standards and cost controls for department. Responsible for annual budget of between $500,000 dollars and $800,000 dollars. Reviewed and made changes based on measurable feedback regarding the delivery of our service against quality standards, costs and client expectations.
* Participated in the research and development of new and emerging products and services. Designed and developed strategies and plans to offer new products and services with department/senior management and sales.
* Worked with technical staff in order to improve work processes in internal applications...

Consulted with Alliant Energy to improve their talent acquisition function.

Thats its very inportant for our contractors to delivery on time, To call as the contract comes closer due to make sure its shipping on time. MAke sure the customer still needs this item.

Enjoy doing what I do,talking with the customers and supplies

getting proof of delivery and having it posted, so contract can close.

Getting the contractor to get the items as quicky as possible to our military.

Did modifications, cancellations,packaging changes,change in clauses,change in quanitiy,address's,testing for first artiles,mistake in bidsstop work order,price adjustment,inspection/acceptance request.

Know how to do your job: modifications, delinquents,shipping authorization,receiving,change in delivery,lowest bids,price adjustments, classified drawings,cage code changes,part number change.