Experiences at Sento

You have to have a great customer service, demostrate you have troubleshooting skills and the ability to research to resolve issues

Computer support to the staff of different accounts from our company; part from the Helpdesk department, taking care of the installation, configuration of different programs that the company handles; supervision and maintenance of the data net, inspection of all cable connections on the data rooms, identifying data ports, as well of voice ports.
*Administration in routers and switches from CISCO Systems
*Administration in Nortel Networks and Ericsson PBX's
*Administration in multiplexors Paragon
*Manage the SAP system (Applications, products in data processing)
*Excellent customer service
*Experience using Active Directory
*Troubleshoot with VoIP Nortel telephones
*Administration of Symposium
*Troubleshoot with Outlook Express and Outlook
*Experience with help desk software Altiris...