Experiences at Shea Writing & Training Solutions

*Worked on various projects:
???Studied and wrote training manual for software that calculates hydraulics analysis for oilfield tools. (Smith Services)
???Studied and wrote user/training manuals on Service Tool Management for IT/help desk department. (Baker Hughes)
???Studied and wrote user manuals on Clarity software, and conducted training classes for all managers for an oil and gas company. (Baker Oil Tools)
???Created a training CD on Clarity using Captivate for those who could not attend the Clarity training class for an oil and gas company. (Baker Oil Tools)
???Studied and wrote user manuals on SolidWorks/SmarTeam software, and conducted training classes for all drafters for an oil and gas company. (Baker Oil Tools)
???Wrote IT procedures using Word and Visio for IT management of an oil and gas company (asset, change, compliance, configuration, incident, release, and vulnerability - approximately 256 documents). (Baker Hughes)
???Scanned and cleaned up documents totaling 26 chapters and wrote SOPs from the information in the chapters and created sample forms. Kept spreadsheet to update progress. (Gas Certification Institution)
???Took a software user's manual from Word into FrameMaker. (Stress Engineering)
???Combined 2 sets of procedures into one due to company merger. (Panhandle Energy)...