Experiences at South Montgomery County YMCA

> Promoted to Membership Services Lead, which supervises the Welcome Center staff, membership sales, tours, and registration for all activities the YMCA offers.
> Under my leadership, memberships grew by 20% year over year.
> I supervised up to 6-8 employees, trained all new hires, and educated staff and members about the 5 core values of the YMCA
> One year into employment I took over as Coordinator for "Saturday Night Live" program supervising 50+ children, 2 staff, and 12 volunteers, two Saturdays per month for 5 hours each night, allowing parents to have a night free of children.
> Created new and improved timesheets for a more accurate payroll system.
> Redesigned employment applications, hiring & offer packets for HR department
> Created nightly reports to track new memberships, terminations, guests, joining fees, and monthly fees that took place each day.
> Balanced registers, handled deposits, closed facility every night...