Experiences at Sumtotal Systems

Marketing campaigns - local, global, integrated, vertical, results-driven and using more Web 2.0 methods to reach more of the market.
Managing much of the lead lifecycle - taking product capabilities, creating messages and campaigns, analyzing, qualifying leads and passing them to sales
Branding - image, colors, messaging
Awareness - mix of media, analysts, customer stories and events for new and existing markets
Creating sales tools - working closely with sales and services for tools that are effective
Coming up with new ideas to maximize the use of budget
Customer marketing - user conferences, campaigns and community-building...

For our department you have to be fun, excited about technology and eager to learn new technologies. Strong background in ASP, IIS 5/6, Load Balancing, Web Hosting and SAAS are always preferred in candidates. We also like employees who can brainstorm quickly and come up with strong troubleshooting methodologies....

* Built Talent Acquisition department; effectively manage staff of approximately six employees & contractors at any given time
* Met or exceeded corporate MBO of maintaining headcount at minimum of 95% of projection week over week
* Over course of year, decreased time to start by 20% -- to 60 days
* Created, managed and delivered new hire orientation and corporate onboarding process
* Implemented first ever Talent Acquisition Team survey for managers to track customer satisfaction results for team
* Responsible for providing in-depth metrics tracking by week/ quarter/ year/ recruiter to executives
* Implemented incentive plan for recruiters
* Manage Employee Referral Program
* Serve as the HR liaison to Customer Advocacy department; present Talent Management stats and information at world-wide monthly meetings
* HRIS pre-hire module project manager
* Affirmative Action Program, EEO-1 and Vets 100 reporting responsibility
* Manage background check process for all new hires, including approving hires
* Wrote and pushed SOX SOPs through approval process
* Manage temporary worker, independent contractors and agency agreements, contracts & processes
* Employee Activities Committee HR representative
* Business partner for Mountain View, CA location
* Conducted exit interviews
* Employee relations representative
* Performance management coach
* 401(k) audits, Radford compensation survey submissions
* Immigration responsibility for H1Bs and transfers from India
* Coordinated annual employee survey; led employee focus groups to provide retention ideas to company...

* Introduce Human Factors and Usability best practices to organization to promote and integrate into the development lifecycle
* Conduct heuristic analyses of products to determine adherence to Best Practices and Usability guidelines.
* Perform contextual inquiries and heuristic analyses for rapid iterative development cycles.
* Plan, design and construct in-house Usability facilities for formal lab studies and rapid prototype evaluation.
* Mentor engineering and development teams in appropriate and proven Human Factors methodologies and procedures....

Manage 200+ servers for over 150 customers