What are the most challenging aspects of your job at
Symitar?
Dealing directly with customers when they have a down system. This can be very challenging, as the senior technical support person in these situations I need to be a counselor and customer relationship manager, all while figuring out how to direct my staff from a technical standpoint to get the client back up and running.... 
Posted @ 08:11PM, January 07, 2008
by John Johnson | Permalink
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