Experiences at T-Mobile

Getting hired at T-Mobile is not easy. They value their employees and only hire the best. Customer service skills are top priority. If you love working in a face paced, team setting, then it is definitely worth applying for. I really enjoyed my time there, and would still be there if I was in that area....

1. T-Mobile is very focused on making it the best place to work for its employees.
2. The pay is very competative with other companies.
3. The management team is very supportive.

I have had issues with two representatives not getting along. I had to gain a clear understanding of the problem and provide insight to try and resolve it. It was difficult mainly because I felt like upper management was not providing the support I needed.

The most challenging aspect for me would be merchandising. T-Mobile has merchandising change outs more often than any other company that I have ever worked for.

I am responsible for managing a staff consisting of 6 sales represetatives. I provide daily coachings and observations for my team to ensure that we are driving the business and maximizing on the customer base that we already have. I have to handle customer excalations and any employee issues that might arise while keeping a fun environment for the team. Keeping the team motivated is my key role as a manager....

Be confident in your sales abilities and have a successful track record in driving the business. Know how to have fun while maintaining a well diciplined work environment.

every project was extremely fast-paced and exciting.

I supported a sales team with various tasks and projects. I kept track of all sales and used this information for commissions and rewards programs. I tracked competitor ads, as well. I also kept records of all dealer information.

I worked closely with the construction department to coordinate bidding, all documentation, data entry, invoice processing, filing, and NTP's. I was the primary contact for all contractors. I was also involved in several community services, Focus Hope, Thanksgiving Parade, worked with underprivledged children, MCar racing team....

Managed small to medium sized regional accounts with annual sales up to $14M.
Consulted at the C-level, provided excellent customer relationship management. Trained and supported employees of assigned accounts, approximately 300 individuals or 100 doors of distribution. Assisted in launching new markets and new brands....