Experiences at Turning Point Financial Counseling

Supervise and train counseling department personnel.
Lead counselor for team that grew revenue from $511K in 2002 to $1.50 million by 2007.
Conduct all aspects of bringing clients onto personal debt management program.
Proactive communication with clients via telephone, email and regular mail.
Established company records for adding on new clients - daily, weekly and monthly.
Create work procedures and update Department Procedure Manual on a regular basis.
Lead contact between operational departments and company Founders....