Experiences at United Parcel Service

UPS is nototrious for only promoting from within. When I applied I was told I could be a seasonal driver but could not get hired full time. i knew what I was capable of and decided to give it a try. After the Christmas season I was the first person in seven years to be hired full time right of the street....

I started at UPS through a temp agency. I interviewed with the bldg mgr at UPS, She hired me instantly as a temp clerk and I was promoted within 2 months as the Office Manager Specialist.

Various supervisor duties included payroll, IT, COD departments.

The co-op program at UPS enables current college students to gain professional experience in their field to supplement their education. I was placed with the International Industrial Engineering department in Louisville, Kentucky in a position that provided support to several large groups through data analysis, work measurement, and process optimization. Included in this position were duties of maintaining current reports as well as discovering new areas of improvement where I was able to make significant contributions to both the Industrial Engineering group as well as the company as a whole....

Innovated supply chain optimization tool for UPS hub modeled and rolled out enterprisewide; still in place today.
Increased B2B (wholesale) repeat sales by 13% by helping reduce late departures to nearly zero. Forecasting, demand planning, gap analysis and providing solutions to streamline customers' distribution process....

Networking with the right folks, as in "What Color Is Your Parachute?". In addition, when someone gets you the job it is your responsiblity to excell at it.

As a certified member of the Human Resource Management Society, I was responsible for staffing an operation of over 1500 employees during the year. During peak season increasing the temporary staffing to just under 1000.
I handled non-union employee relations and worked directly with the Labor Relations manager concerning unionized employees.
Benefits, compensation, and retirement packages were handled by a clerical pool that I reviewed before approving. Hourly and management performance evaluations were done two to four times a year and kept by each center. Payroll reports were reviewed daily and corrections were submitted by operations by 11:00 a.m. for the revised hard copy.
Training of new hires, annual certifications, and targeting for promotional tracks of management personel was ongoing.
Safety was a daily responsibility to keep our people strong in the workforce. Same day safety follow-up, or immediately upon an employees return to work. Proper documentation and a high level of acceptance is essential.
Recruiting, interviewing, processing background checks, and complete files were all done prior to offering a position of employment. Staffing the operations with dependable people and setting them up for success is paramount.
Holding all employees to a clear set of policies and procedures, with integrity being at the core of administrative decisions.
Workers compensation communication with employees and the insurance provider is where a great deal of money can be saved. The proper administrative steps in EEO, FMLA, ADA, and other legislative compliance must be consistently applied. OSHA and Haz-Mat practices must also be documented to eliminate undue fines and additional consequences.
I had a staff that was loyal to our people, each other, and most importantly to their role in the day to day business.
All of the things listed must be complimented from the CEO right to the most recent new hire, to keep the liablilty and expenses at bay on a minute by minute commitment....

Supervised employees, evaluated employees work, input data, fixed data in the system, set-up computers and scanners, sorted packages, used microsoft excel and word, and perfromed multiple tasks for full-time supervisor

Provided customers up to date information on the status of their packages. Applied proper billing adjustments as needed for customers.

I did everything there is to do at a company like UPS. I was familiar with the a.m preload shift, loading & unloading, air operation, and carwash operation.