Experiences at Unum

Communications, University

*Ensured thorough, fair, objective and timely adjudication of assigned disability claims.
*Provided excellent customer service, and interacted effectively and professionally with claimants, employers, and health care providers.
*Interpreted contracts and developed in dept understanding of medical and vocational issues.
*Verified on going liability, and developed strategies for return to work opportunities as appropriate.
*Assigned as a member of a designated team, which is reserved for key customers, and requires special performance guarantees....

Developed and implemented strategic hiring plans for functional departments including, Executive Level Positions, Financial Resources/Investments, Underwriting, Facilities Management, Legal, Human Resources, Customer Services, Claims, I.T. , Sales and Marketing resulting in hires in excess of 1,000 positions.
Instrumental in the reduction of search firm fees of $6 million per year to less than $200,000.
Functional Expert for multiple business lines simultaneously in all aspects of staff forecasting, recruitment, retention, employee relations, employment law and other Human Resource issues.
Consulted with all levels of management regarding H.R. policies and procedures.
Streamlined and consistently reviewed corporate staffing procedures for recruitment.
Managed College recruitment/relations.
Organized corporate promotions for conferences and universities nationwide.
Member of the Corporate Diversity Committee.
Advisor for the Human Resources Home Office Sub-Committee.
Planning and implementation of the HR database.
Assisted in the planning and implementation of an in-house outplacement program that saved the company over $300,000....