Experiences at WASTE MANAGEMENT

Take lots of notes and remember that each person is equally important regardless of their job title or position.

All administrative functions, payroll and attendance, call center management, dispatch, and customer service. I also did National Account Customer Service and Billing, and Inside Sales.

Established a PMO

Implemented IT standards and a system development life cycle.

Program management for all IT programs.

PeopleSoft implementation.

Being professional and dependable in the sales industry . The company is well respected in the industry and only hires the top candidates .

Business development
Top 3% of company in Net Sales
Bought in New Business
Kept existing business
Used ACT Database ,over 1500 accts

Increased overall annual revenue in assigned territory from $800,000 to $15.0M in seven years.

Many positions -see attached resume

*Handled and set up new commercial customers for national
accounts saving them hundreds of dollars in garbage service
along with the convenience of having a centralized billing
*Created data base for online bids
*Achieving and maintained for over 6 months Waste Managements
requirements for lowest percent in errors, volume of calls per
day, no hang-ups by not getting to call in time, solving
complaints making me eligible for "Gold" standards
*Achieved outstanding phone stats
*Instructed co-worker on new computer systems and software
*Trained residential employees the regulations of the commercial
department
*Maintained current web page information
*Informed supervisors of and existing problem and worked with
them to find a solution
*Create and introduced new data entry forms used company wide.
*Audited paperwork before data entry put into the computer
system.
*Routed drivers with new customer information scheduling their
garbage day.
*Guided customers through the billing statement helping them
understand how to read it and what they were being charged for....

I am a driver. I work in the Los Angeles area. I am looking of a job closer to home.