Experiences at Waldenbooks

Being enthusiastic and motivated to really help customers. With books people already have their opinons and so in order to increase sales you really need to know how to upsell, and express your own opinons without alienating your customer.

LOVE TO READ
LIKE WORKING WITH PEOPLE
LIKE A CHALLENGE

Having a strong interest in helping people, and having a postitive attidtude towards your work and the people around you; both cutsomers, fellow employees, and management. If you have these things down, then you have a good chance of having a great experience.

Shelving, returns, receiving, working the register, cleaning, sales, some kiosk work as well, but mostly customer service.

My job involved customer service, sales, stocking shelves, and working calender kiosks.

Having the inside scoop on publishing and access to new books as soon as they hit the market...

Interpersonal communications. Being thrust into a sales position where the focus was on customer service shocked me out of my introverted shell- I learned to converse with different types of customers and accurately assess and meet their needs. And patience... I learned a great deal of patience as well!...