Experiences at Yahoo! Search Marketing

* Responded to inquiries regarding account information, navigation, and Yahoo! marketing products.
* Researched, analyzed, and resolved issues relating to billing, click fraud, and technical issues.
* Successfully cross-sold products to clients to enhanced their online presence within the U.S. market.
* Provided support to senior teams in order to meet overall service levels....

* Reviewed ad submissions for content, quality, and relevancy in a fast paced dynamic environment.
* Approved, disapproved, and optimized ad submissions consistently based on editorial guidelines.
* Processed a high volume of ad submissions while maintaining a monthly 97% accuracy rate.
* Joined the trademark team in August of 2006 to address increased submissions and mitigate risk....