Experiences at Zones

o Recruited, hired, trained, coached, supervised and terminated employees.
o Decreased company expenses by weeding out poor hires and non-performers with in the first two months of employment.
o Increased employees' confidence and job skills to achieve more both personally and for the company.
o Approved product discounts enabling the Account Executive to win the business.
o Identified performance gaps and conducted assessment audits to produce quality training programs; increasing revenue by 35% year over year based on quota per tenure.
o Partnered with subject matter experts and management team to maintain and update course contents as needed.
o Conducted in class room and remote training via video conferencing simultaneously; reducing the cost of training remote trainees and developing a strong team mentality.
o Evaluated the effectiveness of course content and delivery methods and made necessary adjustments; continually improving Trainees knowledge retention and learning experience.
o Trained and coached users on company proprietary software programs.
o Developed and maintained facilitators guides, PowerPoint's, workbooks, manuals, handouts and assessments as required meeting specific training needs.
o Coached trained and monitored monthly 30 to 70 Account Executives on Account Management in both Portland and Auburn; 60% of 0-3 month tenured Account Executives exceeded revenue goal.
o Raised testing standards from 80% to a 90% grade average in order to move to month two and again to month three with the company; resulting in more productive successful Account Executives.
o Contributed to the overall retention at Zones from 40% +- to over 60% over the last year through training, development and coaching of Account Executives
o 35% of Account Executives exceeded month two quota enabling them to opt out of the month two comprehensive exam...