Experiences at caci

Responsibility includes Managing Program and Staff by acting as the Liaison between other units and agents to meet customers' required service delivery targets. Responsible for the escalation of any Job Order's in jeopardy of failing agreed lead-time. Interface between the customer and other groups and Vendors and Hiring Managers. Responsible for Contracts and adding new vendors to the program and renewing the Contract on a yearly basis. Makes recommendations regarding the terms and conditions of the Contracts....

Troubleshoot Service Request tickets for technical support issues submitted by web, phone and email using Siebel CRM OnDemand and Lotus Notes. Supported products include Procurement Desktop - Defense (PD2), Procurement Desktop - Defense Adapter (PD2 Adapter), Federal Procurement Data System - Next Generation (FPDS-NG), and Aquiline (PRweb)....

Tech Support

internet

I listen to heavy metal, punk metal.

I would change the fact that there is no room to grow within the company,

You are in a cube, with a computer.

depends on your group. Some take lunches, and some don't. Many get a thirty minute lunch.

People wear business casual clothing.

There are NONE.