Experiences at embassy suites

The most challenging aspect of my job at Embassy Suites is that anything can break down at any time and I have to be able to handle the situation and solve the problem. For example, the heat may be too low for a certain banquet hall and I need to be a ble to track the problem and get it fixed.

the secret to getting hired at Embassy Suites is to demonstrate that you are a reliable, hard worker who is not afraid to take on the varying responsibilities that the job requires. On any given day I could be working in the boiler room or on the roof maintaining the A/C units.

I started as a Public Area Attendant delivering things like pillows and towels then, got promoted to Front Desk Agent. As a front desk agent I, delt with guest complaints, answered telephones, and checked guests in and out. I was then promoted to Night Auditor where I, filled out Excel and Word spreadsheets for Accounting, balanced credit card and personal charges,as well as the tasks I handeled as a Front Desk Agent....

I handled guest complaints, checked guests in and out as well as helping guests with directions. I also had to balance accounts on the night audit shift.