Experiences at itt technical institute

Obtained a great deal of knowledge through dealing with electronic devices at the hardware level.

Learned to solder, worked on PLCs, learned how to use Oscilloscope, Digital Multi-Meters

Volunteered to mentor several students in College Algebra as member of Mentor Society.

3.0GPA

Source candidates, build rapport, determine motivation, needs, obstacles, develop a success plan, oversee enrollment process, give presentations, tours, and field questions, understand current technology markets and education fields.

Completed training in the electronics engineering technology program.

Perform PC and peripheral equipment maintenance, modifications and imaging. Network support and troubleshooting for more than 200 PC workstations, including working in Microsoft Active Directory. Resolving issues with the campus wireless network, setting up computer labs, and mapping physical network layout....

Address and resolve technical and network issues. Interacts with Headquarters and/or third party service/warranty provider to restore service and correct core problems. Identifies network environment problems and makes recommendations on the repair or replacement of hardware. Provides technical/ network support on the distribution of software images and on the upgrade and maintenance of software. Performs application backups and prepares documentation to maintain application and curriculum software. Manages user account and profiles. Frequent contact with students and school personnel to answer questions and resolving problems....

Display an interest in helping others to succeed and to continuing your own education.

Learned the basics of computer networks and troubleshooting PC hardware and software issues. Worked with Windows XP, Server 2003, Active Directory, Exchange, Office 2003, Linux Fedora Core 4, Cisco routers and switches, and network management.

Business major, Accounting minor