Experiences at jp morgan chase

By applying on Chase's website

I manage the operational functions, including loss comtrol and audit standards on a branch level. I also coach and develop tellers on making referrrals to the personal bankers. Recruit, hire and manage the branch staff including scheduling to ensure excellent customer service. Assists customers with complex service issues and acts on behalf of the manager in his absence....

To be willing to strive to excel at sales and customer service.To be able to work in a team oriented enviroment. Every person belongs to a specific job family which requires particular skills, a person must be able to adapt and adjust accordingly.

The thing I miss most about JP Morgan Chase is my Investigatons job and the challenge of it. I would learn new things everyday. Everytime i conducted an interview, I never knew where it would lead or what I would get on the other end of the phone. I had to be prepared for anything.

3rd in Atlanta-region for Sales month of April
Gained proficiency in selling FHA-government backed mortgage products
Successfully bridged relationships with local builders, real estate brokerages, small banks, and credit unions.

Provide customer service to card members who are in the earlier stages of delinquency
Provide Team Captain duties including presentation of huddles, coaching peers, monitoring calls for quality, attend graduation ceremony, and answer general questions
Assumed some Team Manager duties in absence of manager October 2003. Team achieved four Eagle awards during this time
Handle first interaction with customers attempting to resolve delinquency and minimize risk of loss to the bank
Assist with general inquiries and resolution of problems through a predictive dialer
Interact daily with peers to ensure achievement of aggressive unit goals
Accomplishments: Selected as Captain of team and handled Team Manager duties during his absence; Achieved Soaring Eagle status, Awarded Eagle Performer of the Month January, November, December 2001, March, April, December 2002, August 2004,August 2006; Awarded Quality Honor Roll multiple times, Received miscellaneous team leadership awards.Appointed sit with star for new hire classes...

Be a good worker and responsible.

Making sure branches were in compliane with IRS regulations with forms called 4789's.

I was a loan analyst who performed underwriting and credit analysis of consumer loan products such as home equity loans and lines of credit, unsecured loans and lines of credit, auto loans and deposit secured loans and lines of credit

The interview process is very structured at Chase. I completed three interviews with a very defined training program.