Experiences at mcafee

Solid experience and good people skills. It helps if you know someone who works here.

Provide technical problem resolution for all McAfee products escalated from Tier I and fully document problem resolution in the McAfee call tracking system. Write technical documentation. Escalate unresolved problems to appropriate escalation points and tracks issues until resolved. Provide weekly status reports of progress to the customer. Provide 24X7 support to severity 1 technical problems....

Responsible for indentifying locating sourcing and running full desk recruitment of all sales, pre sales, consultants for McAfee Inc for all of North America