Experiences at selective management consultancy ( Standard Chartered Bank)

The retention Team, since I was put on the most challenging project with this team.

Saw an add in the news paper and forwarded my re'sume' on the given address.

Hard work and dedication towards work is all what you require to be successfull...

mainly about the prevention of Money Laundering, Compliance, Outserve, Reputational Risk. Consumer banking.

The on job training programmes. The certificate of recognition for the perfomance. The experience of handling various different porducts and projects.

To reinstate and re-issue the closed credit cards to the customer, to convience them at the same time to accept the various products on the credit cards..

The most challenging aspect was being the part of a retention unit and handling the queries and resolving the issues of the customers. Acheiving and exceeding my targets.

It was a telesales for the products related to the credit cards... A target based job.. and was always encouraged by my line manager on exceeding the traget. was substantially rewarded for my acheivements. Received the certificates and incentives for my performance.

The training courses for good communication skills and telephone techniques. It was hiring for an international bank and one of the most prestegious organisation of U A E, middle east and Europe.

Jioned the bank as an out sourced staff as a Telesales Executive, for the Portfolio management Unit. Mainly handled the products related to the credit cards and latter on moved in to a retention unit of the same department as credit card retention officer, handling and resolving the querries and complaints....