http://www.jobster.com/at/company/Comstructure?hbxcmp=feed&hbxsrc=rss_company_answers http://www.jobster.com/at/assets/images/jobster/logos/rss_logo.gif http://www.jobster.com/at/company/Comstructure?hbxcmp=feed&hbxsrc=rss_company_answers Mon, 30 Jul 2007 01:16:35 GMT Most recently updated answers at Comstructure http://www.jobster.com/at/answer/view/254235?answer_class=AnswerBase&hbxcmp=feed&hbxsrc=rss_company_answers Responsible for tasks relating to monitoring operations, installations, and/or maintenance of telecommunications systems and switch devices. * Provide support for phone, fax, and modem issues for internal U.S. employees * Analyze reports generated by call accounting software and make recommendations to correct overflow problems * Design voice networks, integrate telephony hardware and network services * Familiar with traffic engineering and PBX system planning * Using the Siemens phonemail system, I configure and design the call processing boxes and voicemail for every user. * I am familiar with the Siemens 9006 or mod 80 and use it on a daily basis to do the MAC works. * I have certifications in Hicom 150, Xpressions and Hipath 3000. * I also use LCWIN and EMML to configure the different devices in the system. * I also set up the supervisors and agents of our call center, using Business view Composer and Observer(Siemens call center management software). * My other duty is to work with the cable vendors in installing data and voice in the different buildings and to test them before signing off on them. * I occasionally trouble shoot the CAT5 cables and also know how to make them. * I work closely with the network engineer and I am currently studying for the CCNA. Mon, 30 Jul 2007 01:16:35 GMT http://www.jobster.com/at/answer/view/254235?answer_class=AnswerBase&hbxcmp=feed&hbxsrc=rss_company_answers