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    <pubDate>Tue, 08 Jan 2008 04:11:26 GMT</pubDate>
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      <title>John, What are the most challenging aspects of your job at Symitar?</title>
      <link>http://www.jobster.com/at/answer/view/354639?answer_class=AnswerBase&amp;amp;hbxcmp=feed&amp;amp;hbxsrc=rss_company_answers</link>
      <description>Dealing directly with customers when they have a down system. This can be very challenging, as the senior technical support person in these situations I need to be a counselor and customer relationship manager, all while figuring out how to direct my staff from a technical standpoint to get the client back up and running.</description>
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