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    <title>Jobster: Answers at Washington Mutual</title>
    <link>http://www.jobster.com/at/company/Washington+Mutual?hbxcmp=feed&amp;hbxsrc=rss_company_answers</link>
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      <link>http://www.jobster.com/at/company/Washington+Mutual?hbxcmp=feed&amp;hbxsrc=rss_company_answers</link>
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    <pubDate>Tue, 18 Mar 2008 23:50:51 GMT</pubDate>
    <description>Most recently updated answers at Washington Mutual</description>
    <item>
      <title>Amy, What's the secret to getting hired at Washington Mutual?</title>
      <link>http://www.jobster.com/at/answer/view/399981?answer_class=AnswerBase&amp;amp;hbxcmp=feed&amp;amp;hbxsrc=rss_company_answers</link>
      <description>Management experience, customer serviceand sales experience and positive attitude</description>
      <pubDate>Tue, 18 Mar 2008 23:50:51 GMT</pubDate>
      <guid>http://www.jobster.com/at/answer/view/399981?answer_class=AnswerBase&amp;amp;hbxcmp=feed&amp;amp;hbxsrc=rss_company_answers</guid>
    </item>
    <item>
      <title>Valerie, How would you describe what you did at Washington Mutual?</title>
      <link>http://www.jobster.com/at/answer/view/388917?answer_class=AnswerBase&amp;amp;hbxcmp=feed&amp;amp;hbxsrc=rss_company_answers</link>
      <description>Working closely with upper management. Process and maintain accounts for over 40 Offices.  Handling customer inquires pertain to there personal accounts with a professional positive attitude, proof reading all information input into                                                                        
                                                Computer to verify accuracy. Responsible for obtaining information including  title, escrow and payoff demand. Information complied based on case-by-case.                    Responsible for maintaining client's accounts with confidential information. Responsibilities for the receptionist include greeting visitors, handling incoming calls, scheduling appointments and performing general administrative tasks</description>
      <pubDate>Fri, 29 Feb 2008 05:36:38 GMT</pubDate>
      <guid>http://www.jobster.com/at/answer/view/388917?answer_class=AnswerBase&amp;amp;hbxcmp=feed&amp;amp;hbxsrc=rss_company_answers</guid>
    </item>
    <item>
      <title>Valerie, What's the secret to getting hired at Washington Mutual?</title>
      <link>http://www.jobster.com/at/answer/view/388916?answer_class=AnswerBase&amp;amp;hbxcmp=feed&amp;amp;hbxsrc=rss_company_answers</link>
      <description>.</description>
      <pubDate>Fri, 29 Feb 2008 05:36:20 GMT</pubDate>
      <guid>http://www.jobster.com/at/answer/view/388916?answer_class=AnswerBase&amp;amp;hbxcmp=feed&amp;amp;hbxsrc=rss_company_answers</guid>
    </item>
    <item>
      <title>Amanda, How would you describe what you did at Washington Mutual?</title>
      <link>http://www.jobster.com/at/answer/view/301499?answer_class=AnswerBase&amp;amp;hbxcmp=feed&amp;amp;hbxsrc=rss_company_answers</link>
      <description>??	Assist customers over the phone with their bank accounts
??	Assist customer with their online banking
??	Open new accounts for customers
??	Assist business customer with their business accounts
??	Trained to assist customers with their closed accounts and being reported to collections
??	Assist customers with their retirement accounts
??	Assist customers with their cd accounts
??	Assist customers with business loans

Additional Training
??	As of September 2006 I was trained as a manager for the call center
??	Assisting customers with any and all problems regarding not only their accounts but with customer service treatment as well.
 	        *      I also have basic knowledge of Fidelity</description>
      <pubDate>Sat, 22 Sep 2007 01:13:51 GMT</pubDate>
      <guid>http://www.jobster.com/at/answer/view/301499?answer_class=AnswerBase&amp;amp;hbxcmp=feed&amp;amp;hbxsrc=rss_company_answers</guid>
    </item>
    <item>
      <title>Karen, How would you describe what you did at Washington Mutual?</title>
      <link>http://www.jobster.com/at/answer/view/296316?answer_class=AnswerBase&amp;amp;hbxcmp=feed&amp;amp;hbxsrc=rss_company_answers</link>
      <description>Tracking and packaging investor and collateral packages.  Process principal reduction checks.</description>
      <pubDate>Fri, 14 Sep 2007 18:14:59 GMT</pubDate>
      <guid>http://www.jobster.com/at/answer/view/296316?answer_class=AnswerBase&amp;amp;hbxcmp=feed&amp;amp;hbxsrc=rss_company_answers</guid>
    </item>
    <item>
      <title>Chris, How would you describe what you did at Washington Mutual?</title>
      <link>http://www.jobster.com/at/answer/view/296184?answer_class=AnswerBase&amp;amp;hbxcmp=feed&amp;amp;hbxsrc=rss_company_answers</link>
      <description>I just found out I'm being laid off as of November 14th, 2007!!!  I need to find a new job to transition into after my last day with Washington Mutual.  I'll be looking high and low for something I'm happy with, and preferably located downtown Denver!</description>
      <pubDate>Fri, 14 Sep 2007 16:20:33 GMT</pubDate>
      <guid>http://www.jobster.com/at/answer/view/296184?answer_class=AnswerBase&amp;amp;hbxcmp=feed&amp;amp;hbxsrc=rss_company_answers</guid>
    </item>
    <item>
      <title>Laquawnda, How would you describe what you did at Washington Mutual?</title>
      <link>http://www.jobster.com/at/answer/view/287419?answer_class=AnswerBase&amp;amp;hbxcmp=feed&amp;amp;hbxsrc=rss_company_answers</link>
      <description>Open mail, and contact correspondents to return mail back to them that were too old to process, and pack files in boxes.</description>
      <pubDate>Wed, 05 Sep 2007 13:59:19 GMT</pubDate>
      <guid>http://www.jobster.com/at/answer/view/287419?answer_class=AnswerBase&amp;amp;hbxcmp=feed&amp;amp;hbxsrc=rss_company_answers</guid>
    </item>
    <item>
      <title>Michelle, How would you describe what you did at Washington Mutual?</title>
      <link>http://www.jobster.com/at/answer/view/269125?answer_class=AnswerBase&amp;amp;hbxcmp=feed&amp;amp;hbxsrc=rss_company_answers</link>
      <description>Head of communications for the Technology Services Division (3500 people) for this Fortune 1000 company.</description>
      <pubDate>Fri, 17 Aug 2007 16:27:09 GMT</pubDate>
      <guid>http://www.jobster.com/at/answer/view/269125?answer_class=AnswerBase&amp;amp;hbxcmp=feed&amp;amp;hbxsrc=rss_company_answers</guid>
    </item>
    <item>
      <title>Nicole, How would you describe what you did at Washington Mutual?</title>
      <link>http://www.jobster.com/at/answer/view/250812?answer_class=AnswerBase&amp;amp;hbxcmp=feed&amp;amp;hbxsrc=rss_company_answers</link>
      <description>Entered declined loan documentation, organized, filed and shipped declined loan files,
filed processed loans for future shipment, entered completed data.</description>
      <pubDate>Wed, 25 Jul 2007 14:47:05 GMT</pubDate>
      <guid>http://www.jobster.com/at/answer/view/250812?answer_class=AnswerBase&amp;amp;hbxcmp=feed&amp;amp;hbxsrc=rss_company_answers</guid>
    </item>
    <item>
      <title>Macy, How would you describe what you did at Washington Mutual?</title>
      <link>http://www.jobster.com/at/answer/view/249341?answer_class=AnswerBase&amp;amp;hbxcmp=feed&amp;amp;hbxsrc=rss_company_answers</link>
      <description>Assistant to Anne Wuesthoff, SVP Human Resources</description>
      <pubDate>Tue, 24 Jul 2007 18:41:38 GMT</pubDate>
      <guid>http://www.jobster.com/at/answer/view/249341?answer_class=AnswerBase&amp;amp;hbxcmp=feed&amp;amp;hbxsrc=rss_company_answers</guid>
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    <item>
      <title>Jennifer, How would you describe what you did at Washington Mutual?</title>
      <link>http://www.jobster.com/at/answer/view/248883?answer_class=AnswerBase&amp;amp;hbxcmp=feed&amp;amp;hbxsrc=rss_company_answers</link>
      <description>Executive Assistant

Primary support to VP, Servicing Strategic Operations within Home Loans.

-Manage and update daily calendar. Track meeting notices and ensure any scheduling conflicts are resolved.
-Check executive email regularly throughout each day. Respond as appropriate.
-Responsible for completion of weekly status report. Gather each direct report's information and compile into one document. Format, revise/add/delete verbiage and submit to management for approval.
-Create and maintain several tracking sheets for department (i.e., Deliverables Log). 
-Regularly upload documents to department's SharePoint site for use by department employees.
-Plan all onsite and offsite meetings. Research and organize activities held after offsite meetings (i.e., city tours, dinners, etc.).
-Arrange travel and submit expense reports.

Recruiter

Full lifecycle recruiting responsibility for 600-person call center in Jacksonville, FL. Track and screen resumes and applications of internal and external candidates and determine qualified candidates based on criteria developed with the hiring manager. This includes interviewing prospective employees for a wide range of positions, referring applicants to specific job openings, administering background checks, and negotiating offers to potential team members.

-Consistently filled 100+ customer service positions per month with time-to-fill of 20 days or less.
-Sourced, recruited and hired top internal and external candidates for both non-exempt and exempt positions.
-Developed strong working relationships with hiring managers by facilitating launch meetings, maintaining regular contact throughout entire process, and delivering on expectations.
-Supported team members by aiding in recruitment in up to four additional call center sites.
-Supervised Recruiting Assistant.

Recruiting Assistant

Supported all phases of internal and external recruiting processes and provided customer service to internal and external clients. Primary responsibilities included: High volume resume review; coordination of interview process for selected candidates; conducted employment background verifications; entered applicant information into internal applicant tracking system.

-Conducted candidate assessments and validations through web tools.
-Organized/lead group interview sessions for Banker (CSR) candidates.
-Ensure timely completion of scheduling and pre-employment activities.
-Coordinated offers and onboarding process.</description>
      <pubDate>Tue, 24 Jul 2007 14:48:15 GMT</pubDate>
      <guid>http://www.jobster.com/at/answer/view/248883?answer_class=AnswerBase&amp;amp;hbxcmp=feed&amp;amp;hbxsrc=rss_company_answers</guid>
    </item>
    <item>
      <title>eyvette, What's the secret to getting hired at Washington Mutual?</title>
      <link>http://www.jobster.com/at/answer/view/245775?answer_class=AnswerBase&amp;amp;hbxcmp=feed&amp;amp;hbxsrc=rss_company_answers</link>
      <description>Previous call center experenice</description>
      <pubDate>Fri, 20 Jul 2007 07:26:28 GMT</pubDate>
      <guid>http://www.jobster.com/at/answer/view/245775?answer_class=AnswerBase&amp;amp;hbxcmp=feed&amp;amp;hbxsrc=rss_company_answers</guid>
    </item>
    <item>
      <title>eyvette, How would you describe what you did at Washington Mutual?</title>
      <link>http://www.jobster.com/at/answer/view/245774?answer_class=AnswerBase&amp;amp;hbxcmp=feed&amp;amp;hbxsrc=rss_company_answers</link>
      <description>Answered incoming calls, provided valid and accurate information for personal deposit accounts. Offered other types of accounts to fit customers needs, had to meet daily/monthly goals set by employer</description>
      <pubDate>Fri, 20 Jul 2007 07:25:07 GMT</pubDate>
      <guid>http://www.jobster.com/at/answer/view/245774?answer_class=AnswerBase&amp;amp;hbxcmp=feed&amp;amp;hbxsrc=rss_company_answers</guid>
    </item>
    <item>
      <title>Mallory, How would you describe what you did at Washington Mutual?</title>
      <link>http://www.jobster.com/at/answer/view/241246?answer_class=AnswerBase&amp;amp;hbxcmp=feed&amp;amp;hbxsrc=rss_company_answers</link>
      <description>Interacted face-to-face in a fast-paced, high-volume setting

Processed customer financial transactions

Identified and sold products and services beneficial to the customers needs

Addressed customers questions and concerns</description>
      <pubDate>Fri, 13 Jul 2007 19:17:59 GMT</pubDate>
      <guid>http://www.jobster.com/at/answer/view/241246?answer_class=AnswerBase&amp;amp;hbxcmp=feed&amp;amp;hbxsrc=rss_company_answers</guid>
    </item>
    <item>
      <title>Paige, How would you describe what you did at Washington Mutual?</title>
      <link>http://www.jobster.com/at/answer/view/235086?answer_class=AnswerBase&amp;amp;hbxcmp=feed&amp;amp;hbxsrc=rss_company_answers</link>
      <description>*Facilitated sales, marketing, and sales management classes.
*Designed, developed and implemented training solutions for 300 financial centers.</description>
      <pubDate>Fri, 06 Jul 2007 00:51:59 GMT</pubDate>
      <guid>http://www.jobster.com/at/answer/view/235086?answer_class=AnswerBase&amp;amp;hbxcmp=feed&amp;amp;hbxsrc=rss_company_answers</guid>
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