http://www.jobster.com/at/person/show/3079875?hbxcmp=feed&hbxsrc=rss_user_answers http://www.jobster.com/at/assets/images/jobster/logos/rss_logo.gif http://www.jobster.com/at/person/show/3079875?hbxcmp=feed&hbxsrc=rss_user_answers Wed, 29 Aug 2007 13:58:32 GMT Most recently updated answers by Margaret Troyer http://www.jobster.com/at/answer/view/281369?answer_class=AnswerBase Network with people within the company. It's important to get your resume into the hands of the hiring manager or someone who knows the hiring manager. Wed, 29 Aug 2007 13:58:32 GMT http://www.jobster.com/at/answer/view/281369?answer_class=AnswerBase http://www.jobster.com/at/answer/view/281355?answer_class=AnswerBase Graduated with 3.45 GPA, Established campus-wide bus system with City of Madison, Chairperson of Segregated Fees Finance Committee (managed budget of over $5 million for students). Wed, 29 Aug 2007 13:47:24 GMT http://www.jobster.com/at/answer/view/281355?answer_class=AnswerBase http://www.jobster.com/at/answer/view/281347?answer_class=AnswerBase Calculated, administered, and served as subject matter expert for pension benefits. Researched and responded to escalated calls for immediate resolution. Reviewed and responded to ERISA claims related to Defined Contribution and Defined Benefit Plans for client. Counseled client employees on benefit plans. * Collaborated with client's Benefits and Compensation Director and Plan Administrators to address or resolve ERISA claims. * Led team of associates, and conducted classroom training on retirement and administrative procedures for client teams. * Recommended and implemented changes to administrative processes. * Promoted to Unit Manager. Wed, 29 Aug 2007 13:44:00 GMT http://www.jobster.com/at/answer/view/281347?answer_class=AnswerBase http://www.jobster.com/at/answer/view/281341?answer_class=AnswerBase Responsible for managing multiple teams of associates and Project Managers for six different clients across Human Resources Outsourcing. Manage projects and project leaders, developing budgets, coordinating staffing and assignments based individual skill-sets, and assessing future staffing needs for various projects. Served as a Subject Matter Expert, coaching other managers on benefit plans, Career Development, Performance Assessments, Team Staffing and Structure; coaching across the line of business on People Management, and functional Training Programs. Interview potential candidates for various roles. * Created and implemented new training structure and program for a $75 million client with over one million participants that resulted in a 27% increase in Customer Satisfaction Scores and a 13% decrease in escalated issues. * Consulted with Human Resources, Practice Leaders and Workforce Operations Leaders on consolidating employee data and documentation systems to save the firm $1.1 million on technology and administration costs. * Analyzed and created new staffing structure for an outsourcing client team that generated over $26 million for Hewitt, reducing cost by 25%. * Resolved repeated discrepancies impacting 20% of plan participants in benefit election and payments processing. Eliminated 100% of election errors, and saved more than $36,000 annually in unnecessary mailing costs. Wed, 29 Aug 2007 13:41:02 GMT http://www.jobster.com/at/answer/view/281341?answer_class=AnswerBase http://www.jobster.com/at/answer/view/281366?answer_class=AnswerBase Prefer complex matrix organizational structure, team-focused with open communication. Devoted to developing people and creating career paths for employees. Holds managers accountable for developing people, as well as producing results. Wed, 29 Aug 2007 13:56:46 GMT http://www.jobster.com/at/answer/view/281366?answer_class=AnswerBase http://www.jobster.com/at/answer/view/281363?answer_class=AnswerBase A strategic, leadership role with high organizational impact, focused on metrics, learning and development, policy development, culture change and talent management. Can manage direct reports and have mentored managers and coached senior managers. Wed, 29 Aug 2007 13:52:18 GMT http://www.jobster.com/at/answer/view/281363?answer_class=AnswerBase