http://www.jobster.com/at/person/show/40821?hbxcmp=feed&hbxsrc=rss_user_answers http://www.jobster.com/at/assets/images/jobster/logos/rss_logo.gif http://www.jobster.com/at/person/show/40821?hbxcmp=feed&hbxsrc=rss_user_answers Wed, 01 Aug 2007 23:48:49 GMT Most recently updated answers by Robert Rivelli http://www.jobster.com/at/answer/view/257797?answer_class=AnswerBase * Answered and documented incoming calls into a call tracking database * Provided world class customer service to company's customers on each and every call * Interviewed customers to determine travel dates, destinations, and budget requirements * Plan itineraries based on customers travel needs * Provided information on local customers, points of interest, and monetary exchanges, if needed Wed, 01 Aug 2007 23:48:49 GMT http://www.jobster.com/at/answer/view/257797?answer_class=AnswerBase http://www.jobster.com/at/answer/view/257795?answer_class=AnswerBase * Communicated with buyers to acquire needed goods for department in accordance with fashion trends * Monitored sales and turnover * Carried out all phases of the corporations administrative and supervisory requirements * Success reflected in consistently exceeding quality, timeliness and unit cost goals Wed, 01 Aug 2007 23:48:08 GMT http://www.jobster.com/at/answer/view/257795?answer_class=AnswerBase http://www.jobster.com/at/answer/view/257794?answer_class=AnswerBase * Served as sales and service expert in a national financial institution * Promoted, sold and cross sold AmSouth Bank's financial products and services * Able to perform all duties assigned by all levels of management in a timely manner * Advisory for other associates to keep them focused on the customer and all aspects of the banking industry Wed, 01 Aug 2007 23:47:33 GMT http://www.jobster.com/at/answer/view/257794?answer_class=AnswerBase http://www.jobster.com/at/answer/view/257793?answer_class=AnswerBase * Executed a myriad of supervisory and administrative support functions for managed care company * Managed numerous teams and departments within the health care realm * Hired from Temp Agencies for various projects * Completed performance reviews Wed, 01 Aug 2007 23:46:53 GMT http://www.jobster.com/at/answer/view/257793?answer_class=AnswerBase http://www.jobster.com/at/answer/view/257792?answer_class=AnswerBase * Managed numerous teams and departments in customer service call center * Responsible for training, development and productivity of financial reimbursement team for General * Motor's customer service company * Able to keep a group on track and moving toward the achievement of goals * Synthesized a variety of information, developed the best course of action and resolved problems assertively * Coordinated employee shifts, schedules, reviewed resumes and interviewed support staff * Performed quality monitors on inbound/outbound calls to provide feedback to CSR's * Implemented the company news letter * Requested by GM to head up operation from ground up Wed, 01 Aug 2007 23:46:02 GMT http://www.jobster.com/at/answer/view/257792?answer_class=AnswerBase http://www.jobster.com/at/answer/view/257791?answer_class=AnswerBase * Responsible for inventory, budgeting and expense control for Retail Corporation * Recruited, selected, and trained all store personnel * Completed performance reviews, monitored attendance, and directed workflow * Identified and resolved sales deficiencies, increasing sales from 1.4 million to over 6 million in less than 15 months * Organized, set up, merchandised, and opened this facility Wed, 01 Aug 2007 23:45:12 GMT http://www.jobster.com/at/answer/view/257791?answer_class=AnswerBase http://www.jobster.com/at/answer/view/257789?answer_class=AnswerBase * Manage delinquent accounts with focus on customer contact and resolution * Minimize expenses through effective use of resources and time management * Convey challenging messages to all customer types * Participate and perform in a call center environment with a team atmosphere * Service customers and dealers promptly and courteously * Use creativity in locating debtors Wed, 01 Aug 2007 23:42:43 GMT http://www.jobster.com/at/answer/view/257789?answer_class=AnswerBase http://www.jobster.com/at/answer/view/257788?answer_class=AnswerBase * Managed team in customer service billing call center * Responsible for training, development and productivity * Able to keep a group on track and moving toward the achievement of goals * Synthesized a variety of information, developed the best course of action and resolved problems assertively * Performed quality monitors on inbound/outbound calls to provide feedback to CSR's * Responsible for mid-year and yearly performance reviews of team as well as daily coaching and counseling * Handled escalated patient calls Wed, 01 Aug 2007 23:40:36 GMT http://www.jobster.com/at/answer/view/257788?answer_class=AnswerBase http://www.jobster.com/at/answer/view/257805?answer_class=AnswerBase A Business Professional/General Manager position of an organization that values the development of others and performance requirements as tools to further its success and profitability. Thu, 17 Apr 2008 16:05:59 GMT http://www.jobster.com/at/answer/view/257805?answer_class=AnswerBase http://www.jobster.com/at/answer/view/257803?answer_class=AnswerBase A company that will challenge my abilities as well as offer growth potential within the corporation. The company should have the capability to grow continuously and make the workplace desirable for all the employees. Wed, 01 Aug 2007 23:55:32 GMT http://www.jobster.com/at/answer/view/257803?answer_class=AnswerBase http://www.jobster.com/at/answer/view/257802?answer_class=AnswerBase A senior management position that will allow me to use all my skills and knowledge in assisting the company to succeed. My effective motivating techniques, strong analytical abilities, strategic planning skills and my excellent organizational skills would benefit all levels of the organization. Wed, 01 Aug 2007 23:54:55 GMT http://www.jobster.com/at/answer/view/257802?answer_class=AnswerBase