http://www.jobster.com/at/person/show/463037?hbxcmp=feed&hbxsrc=rss_user_answers http://www.jobster.com/at/assets/images/jobster/logos/rss_logo.gif http://www.jobster.com/at/person/show/463037?hbxcmp=feed&hbxsrc=rss_user_answers Tue, 25 Sep 2007 04:09:00 GMT Most recently updated answers by Bruce Sullivan http://www.jobster.com/at/answer/view/303234?answer_class=AnswerBase&hbxcmp=feed&hbxsrc=rss_user_answers Directed the planning, implementation and operation of the company's networks, systems and physical infrastructure across multiple North American and International sites. Worked closely with business partners and customers to implement new services, address issues, and provide stellar service. Key player in establishing InfoSpace as reliable business partner by providing high-availability services backed by Service Level Agreements. Successfully accomplished critical initiatives that were key to business partnerships, revenue growth and cost avoidance. Managed annual budget of approximately $6 million. * Determined opportunity for cost savings with top Internet provider. Renegotiated network services contract to reduce bandwidth costs by 30%, saving $750,000 and maintaining 'win-win' perception. * Led engineering teams in design and implementation of data centers engineered for scalability, high-availability and performance. Achieved standards for security and reliability, allowing company to establish strategic e-commerce and wireless partnerships. * Consolidated multiple networks and hundreds of servers in disparate locations. Reduced average recurring costs for hosting and communications by 25%. * Led project to implement Content Distribution of graphics and streaming media. Improved site performance as much as 50%. Provided capability to respond quickly to business demands in a cost-effective manner. * Established processes for change management and version control. Eliminated virtually all outages resulting from human error, achieving consistent availability above 99.99%. * Developed model for estimating Cost of Service, which calculated capital and recurring costs for new and existing business initiatives. This was a key factor in determining potential profitability of new business and acquisitions. Tue, 25 Sep 2007 04:09:00 GMT http://www.jobster.com/at/answer/view/303234?answer_class=AnswerBase&hbxcmp=feed&hbxsrc=rss_user_answers http://www.jobster.com/at/answer/view/303233?answer_class=AnswerBase&hbxcmp=feed&hbxsrc=rss_user_answers Provided consulting, project management and hands-on implementation of client projects delivering solutions which include ITIL/IT Service Management, Disaster Recovery Planning, Security Planning & Architecture, Sarbanes-Oxley Compliance, and Knowledge Management & Document Collaboration. Tue, 25 Sep 2007 04:08:23 GMT http://www.jobster.com/at/answer/view/303233?answer_class=AnswerBase&hbxcmp=feed&hbxsrc=rss_user_answers http://www.jobster.com/at/answer/view/303242?answer_class=AnswerBase&hbxcmp=feed&hbxsrc=rss_user_answers Responsible for integrating and transforming previously diverse teams into a distributed world class operations team; Developing and delivering enterprise technology services to all of Expedia, Inc; Providing technical and organizational leadership to geographically dispersed third tier technical support teams; Planning and forecasting operational and capital budgets. * Consolidated previously disparate operational budgets for substantial annual savings. Contributed to overall annual savings of more than $13 million. * Drove initiatives to improve operational processes and controls. Eliminated potential deficiencies, helping to ensure the successful outcome of company's Sarbanes-Oxley compliance audit. Tue, 25 Sep 2007 04:06:41 GMT http://www.jobster.com/at/answer/view/303242?answer_class=AnswerBase&hbxcmp=feed&hbxsrc=rss_user_answers http://www.jobster.com/at/answer/view/303231?answer_class=AnswerBase&hbxcmp=feed&hbxsrc=rss_user_answers Directed the teams chartered with deploying and supporting eCommerce web sites, applications and business reporting infrastructure for all Expedia.com Points of Sale worldwide. Responsible for meeting performance and availability SLAs of Expedia's eCommerce environments. * Led cross-team initiative to improve stability and service levels of a critical ecommerce environment. Identified and isolated chronic issues responsible for missed SLAs and substantial loss of revenue; Drove short-term and intermediate solutions, reducing revenue loss by more than $1M and improving service availability by approximately 3%. * Identified factors responsible for poor Render Quality metrics in key European Points of Sale; Drove fixes which improved service levels by as much as 10% and exceeded established SLAs. Tue, 25 Sep 2007 04:05:05 GMT http://www.jobster.com/at/answer/view/303231?answer_class=AnswerBase&hbxcmp=feed&hbxsrc=rss_user_answers http://www.jobster.com/at/answer/view/303229?answer_class=AnswerBase&hbxcmp=feed&hbxsrc=rss_user_answers Oversee development of the ecommerce platform that will become the backbone of Qvisory's business; Develop a scalable architecture that will support the website, front-end to back-end; Build out and lead the technical organization; Define and maintain capital and operational budgets. Tue, 25 Sep 2007 04:04:26 GMT http://www.jobster.com/at/answer/view/303229?answer_class=AnswerBase&hbxcmp=feed&hbxsrc=rss_user_answers