Answers from Paul

How would you describe your dream job in 10 words or less?

Flexible and exciting role which provides opportunity to drive change, development of my staff and operational efficiency whilst stretching my own skills to new levels.

Posted @ 07:43PM, April 08, 2008 by Paul Kogler | Permalink
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Work history

McKesson Asia Pacific Pty Limited July 2007 to November 2007
Operations Support Manager

tags:

How would you describe your time at McKesson Asia Pacific Pty L...?

McKesson Asia-Pacific is a healthcare organisation delivering telephone-based health services to government departments and private health organisations.
Manage delivery of business improvement initiatives and operational support functions to Disease Management, Nursing Triage and Mental Health
streams of business.
Assisting in the delivery of consistent working practices across Operations in both Australia and New Zealand to meet financial, performance and contractual obligations. Manage ISO accreditation across Australia and New Zealand.
... read more
Business Operations Manager

tags:

How would you describe your time at Telstra Corporation Limited...?

In a reactive environment, proactively initiate and drive continuous business improvement through application of sound change management processes, effective stakeholder engagement and encouraging a workplace culture which values the employee first.
Customer Compensation Assessment Manager

tags:

How would you describe your time at Telstra Corporation Limited...?

Engage the Compensation Assessment team to deliver agreed business targets with a customer focussed win-win approach. Drive continuous innovation and improvement in compensation assessment process. Engage key stakeholders to forge strong business relationships
Project Specialist

tags:

How would you describe your time at Telstra Corporation Limited...?

Manage the 'Customer experience' side of large marketing campaign through effective project management and staff/stakeholder management skills. Report as required regarding effectiveness of newly created customer management model
Key Corporate Account Manager

tags:

How would you describe your time at Telstra Corporation Limited...?

Manage key corporate customers whose relationship with Telstra had been damaged with a target to repair the relationship through appropriate use of conflict resolution and complaint management skills. Project manage required tasks in order to resolve customer concerns and restore confidence of customer in whole of business... read more

Education

Monash University - Melbourne February 2007 to the present
Organisational Psychology

How would you describe your time at Monash University - Melbourne?

External study

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