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John Blair
Walnut Creek, CA
currently: Job hunting
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Work history
CEO
How would you describe your time at Executive Strategies?
SUMMARY: A versatile executive with multiple CEO positions and a proven record of building successful businesses.
. Accomplished leader in both Fortune 10 and small organizations, significant experience with start-ups, high growth, and turn-around operations.
. Grew multiple profitable businesses from the ground up and managed others with P&L responsibility in excess of $100M, 500+ staff.
. More than $11B in M&A activity and 2 IPOs.
. Thirteen years in Internet sector: product development, E-commerce, Web 2.0, fund raising, building companies from scratch.
PROFESSIONAL EXPERIENCE & ACCOMPLISHMENTS:
Executive Strategies, CEO, Walnut Creek, CA, 11/96???Current, www.executivestrategies.com. Fulltime and interim executive management practice that leads companies through hands-on management, strategic planning, business development, sales and marketing, product development, customer service, and operations process improvement/re-engineering.
Note: Ready to return my focus to leading a single company after a successful broad-ranging consulting experience.
Industry experience includes: Internet and E-commerce, service oriented companies, software companies, managed service providers, (SAAS), nanotechnology, medical devices, Web 2.0 technologies.
CEO experience includes: Executive Strategies ??? business consulting, Spot Magic Media Services ??? broadcast media ad distribution, Acteva ??? Internet based (SAAS) event registration, TJ Engineering ??? medical devices, Class.com ??? accredited online secondary education, Thinksmart Inc ??? managed service provider, Fish Sponge.com ??? fishing tackle retailer/manufacturer, and MK Associates ??? software developer. Representative work includes both fulltime and contract positions:
??? Advisor & Board Member - Mediate.com, Eugene, OR; the country???s leading resource for the mediation industry. Advise CEO on corporate and business development initiatives. Actively involved in web 2.0 online revenue building.
??? Advisor - NEI Corporation, Inc, Piscataway, NJ, www.neicorporation.com , a nanotechnology R&D company. Currently advising company on product development, go to market efforts, and corporate/business development activities.
??? CEO/founder - Fish Sponge, Inc., San Francisco, CA, www.fishsponge.com. Built a complete (B-to-C) E-commerce and manufacturing business. Lead product line strategy development and design, (PLM), created supply chain and outsourced manufacturing, created and launched sales/marketing efforts, designed website, and began development of retail distribution channel.
??? CEO - Acteva, Inc., www.acteva.com, San Francisco, CA. Internet based provider of event management services. Turnaround situation. Developed and implemented new products/services, and reduced operating expenses. Successfully sold business with no disruption to customers.
??? CEO/founder - Class.com, Inc., www.class.com, Lincoln, NE. The nation???s first fully accredited online high school offering quality education over the Internet to learners worldwide. Started company as employee #1, raised $7.5m in first round financing, recruited complete management team and developed organization to 125+ employees with a sales organization in 14 states in first year.
??? VP Biz Dev - CRL Inc., San Francisco, CA. An Internet Service Provider. Managed negotiation, sale, due diligence and acquisition of a $2M company. Led the IPO process, selected Investment Bankers, managed S-1 filing. Company sold prior to road show.
VP Operations & Internet Services, DG Systems, San Francisco, CA, 9/94-11/96. Hi-tech, venture capital funded startup. The company is the nation???s largest digital distribution telecommunications network for advertising media.
??? Member of executive team in a successful IPO ??? major financial win for tier-1 VC investors (Kleiner Perkins, Mayfield, others) and employees/management.
??? Successfully built multi-state operations, CRM, and Network Operations Center functions from the ground up. Built a nationwide PVN with more than 5,000 nodes.
??? Over a two year period, increased capacity eight-fold, (80k transactions/month), reduced transaction costs by 60%, and attained customer satisfaction levels of 99.9%.
??? Designed the company???s first Internet strategy and business model.
Banking Experience ??? More than fifteen years??? experience at Senior Vice President level with Citibank, Key/Ameritrust, and Crocker. Experience includes:
1. Managed profitability for a $2.0B credit card and revolving credit portfolio.
??? Responsible for P&L, telemarketing sales, centralized customer service, operations, and high profit customer management personal banking.
??? Accomplishments include: management responsibility for a business process re-engineering, BPR, strategy and implementation for high profit customers, successful 9-month telemarketing program resulting in $120mm in competitor balance transfers, and significant systems automation in the customer service area. Managed a staff of 180 FTE.
2. Line responsibility for the profitability and ongoing operations of a $2.2B consumer loan and $2B mortgage portfolio. In addition managed the centralized customer service function for the corporation, (200k calls/mth). Responsible for operating revenues of $200M, $59M expense budget, $20M operating income, and 500+ FTE.
??? Accomplishments include: Board approval for a new consumer lending strategy, $160mm summer home equity loan campaign, lead a major business process reorganization resulting in $20M annual savings, development of a risk management function, and upgrading of the central customer service offering through the introduction of first generation 24x7 availability, customer retention and cross sell programs, and inbound sales.
??? Successfully managed merger teams for all consumer loan systems conversions, ATM processing, and central customer service, and developed the post merger organization to manage these functions resulting in a staff of 500+ and $22M operating budget.
??? Significant Customer Service/Operations process improvement, CRM, BPR, Aspect - ACD, IVR, CTI, customer retention, Operations-sales initiatives, multi-state operations & consolidations.
3. Planned, built, and managed multi-departmental consumer lending business from scratch that grew a loan portfolio internally and through acquisition to $500M in 5 years with 1.0% ROA.
??? Developed products, process, systems, financials, risk management, and facilities. Developed, purchased, and implemented systems to automate major components of consumer loan business including credit application processing of 25,000 applications per month, loan accounting for 100,000 loans, and collections for 25,000 delinquent accounts.
OTHER EXPERIENCE:
??? Founder, MK Associates, Walnut Creek - Developed first generation shrink wrap PC software for time reporting, billing, and budgeting for psychologists.
??? Financial Manager - Comptrollers Division, Massey Ferguson Ltd., Toronto ??? Significant international financial management experience, SEC reporting, $1B capital planning, treasury functions, and hands-on financial systems development.
??? Manager, Commercial Services, Comshare Ltd., Toronto ??? Managed systems development staff and programmed business accounting systems, (AR, AP, GL, Inventory, Reporting. Installed in more than 20 different businesses
??? Engineer, Goodrich Chemical Co., Cleveland - Applied polymer research
EDUCATION:
??? BSChE in Chemical Engineering, University of Akron
??? Post graduate work in business administration and polymer chemistry... 
Education
Engineering
How would you describe your time at Univ of Akron?
BS Chemical Engineering
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