Sr. CRM Marketing Analyst
tags:
communication
• organization
• multi-tasking
• problem solving
• team work
How would you describe your time at ACCENTURE (formerly Anderse...?
*Collaborating with client executives and client teams in all industries and sectors to implement Marketing Resource Management (MRM) technological solution
*Delivering the best possible solution to address the client's most significant business challenges
*Identifying and gathering user requirements by effectively interviewing end users
*Capturing the 'to-be' MRM marketing solutions for clients
*Testing and verifying client requirements via application
*Customizing and designing Marketing Resource Management (MRM) software
*Presenting software customizations and design to clients
*Facilitating follow-up sessions with clients
*Developing user acceptance testing scripts
*Conducting user acceptance testing sessions with clients
*Creating training documentation to ensure a user-friendly transition for business users into the application
*Organizing training sessions and activities for business end users
*Contributing to business process documentation by constructing diagrams, creating process step tables, and developing narrative... 
Kmart
December 2003 to November 2005
Merchandising Coordinator
tags:
retail merchandising
How would you describe your time at Kmart?
*Managed and designed hundreds of merchandising layouts for Home Fashions, DIY-Hardware, Infants, and Kidsworld for Kmart retail stores nationally
*Created product layouts to align to customer focus programs, which include expanding horizontal lineal footage
*Conducted competitor analysis and developed product layout recommendations for buying team
*Solved store issues with plot overviews and layouts
*Understood impact of consumer behavior on product modification, product placement, and departmental re-design
*Prepared and presented merchandising status and delivery timelines
*Manipulated product layouts based on results of site visits, store input, and buyer insight
*Worked with optimization team to analyze store level sales data to determine space allocation of various product
*Served as a member of a cross-functional team to ensure on-time and error-free product transition
*Supported Sears/Kmart merger through cross-merchandising layouts...
