Yvonne Hernandez

How would you describe your time at San Bernardino County Behav...?

Lead clerk for Redlands Clinic. Provided general information, instruction and assistance regarding programs and services to the public and other employees; answered questions regarding specific departmental procedures and practices; provided information over the telephone and scheduled appointments. Used 10 key adding machines and other computer software to input data into computer.

Assisted the public in providing basic clinic information. Answered phones and took messages. Provided clerical support for the Director's secretary and his Office. Opened and closed patients charts and interviewed clients to determine eligibility for State funded programs. Assisted doctors and handled all medical records. Ordered supplies and maintained copy and fax machines. Worked for the Patients Right Adovacy Office as their secretary for 4 years and served on the Safety Committee for 3 years....