Work history
Customer Service Representative
tags:
insurance professional
• microsoft
• customer service
• insurance agent
• call center
• call center & service desk
• self starter
How would you describe your time at United Health Group?
Respond courteously and accurately to members, providers and clients inquiries relating to eligibility, explanation of benefits and general plan information.
Working with the pharmacy network to help properly adjudicate Rx drug claims.
Working within our billing department to ensure that reimbursements are processed for the member.
Knowledge of Government programs, Medicare and Medicaid procedures.
Answering incoming calls from providers to explain benefits, claims processing, prior authorization requirements and verification of procedures being medically necessary.
Performing follow-up calls and account maintenance as needed.
Process enrollment applications during open enrollment and throughout the year.
Maintain verification spreadsheets for state and employer plans.
Support fellow co-workers.... 
Administrative Asstistant to the Director
tags:
microsoft
• computer experience
• self starter
• administrative assistant
• hard worker
• customer service
How would you describe your time at JDL Child Developement Centers?
Maintaining files for three schools, faculty and students.
Generated monthly accounting reports for the state.
Reviewed and purchased curriculum materials for each school year.
Conducted interviews and tours for prospective families.
Conducted bi-annual training workshops for administration and faculty.
Maintained working relationships with vendors.
Reconciled weekly accounting transactions.
Coordinated enrichment activities for students.
Created media spots for advertisement campaigns.
Organized community safety events....
Data Entry Clerk
tags:
data entry
• computer experience
• microsoft
• self starter
• hard worker
How would you describe your time at Lutheran Church Missouri Synod?
Scanned and processed medical and dental claims for vested retirees.
Maintained claims that were processed.
Mailed explanation of benefits documents to members.
Assisted with community workshops.
Created member accounts for filing history.
Education
Business Administration
tags:
self starter
• hard worker
• communicaitons
• microsoft
• computer experience
How would you describe your time at St. Louis Community College...?
Communication Classes
Business Admin Classes
Required Study
tags:
computer experience
How would you describe your time at James Whitcomb Riley High S...?
Required High School Courses
Took Introdutory Classes in Business Administration as well and marketing and managaement
