Work history
Application Training Coordinator
tags:
it
• training
• office
• applications
• instructional designign
How would you describe your time at University of Massachusetts...?
Responsible for the development and implementation of the library's computer literacy program. Trainer of computer literacy. IT Trainer.
Library Programming & Support Manager
tags:
management
• information technology
• help desk
• troubleshooting
• a/v
• new media
• blogs
How would you describe your time at UMass Boston - Healey Library?
Help Desk & Desktop Services Manager, Library Audio Visual Services Manager, Trainer & Consultant to the library staff on existing and emerging technologies, Assistant Manager of Integrated Library System, Assistant Network Administrator. Administrator & Contributor to library blogs. Perform maintenance, updates and emergency repair on over 300 computers. Provide application support to library staff. Manage network and troubleshoot problems. Maintain A/V equipment. Train employees on proper operation of equipment. Oversee technology enhanced presentation rooms. Deploy new equipment and peripherals....
Instructional Technology Specialist
tags:
technology enhanced classrooms
• management
• metrics
• reports
• database
• statistics
How would you describe your time at UMass Boston - Media Services?
Managed day-to-day operations for highest volume media lab on campus (~250 transactions day). Trained and supervised daytime staff of up to eight student employees. Installed, maintained, and administered hardware, software, and A/V equipment, including systems in 6 ???smart??? classrooms and a 250-seat auditorium. Designed and developed publications associated with instructional media usage. Provided orientation and technological support for a wide range of faculty instructional needs, including workshops and one-on-one consultations. Developed Media Services policies and procedures. Evaluated and recommended new or revised technological solutions and systems. Prepared departmental statistics and reports for presentation to CIO. Administered departmental database....
Customer Service Representative
How would you describe your time at Barnes & Noble?
Worked on Textbook and Software floors; Assisted clients with book search and retrieval; inventory assistant; software advisor
Departmental Assistant
How would you describe your time at UMass Boston - Media Services?
Weekend Supervisor; Assistant to the weekday supervisor; resident computer guru; trained student workers
IT Consultant
How would you describe your time at St. Elizabeth's Medical Center?
Part of an external consultant group; inventoried and catalogued computing equipment locations and specifications; resident Mac expert
Education
MS in Information Technology
Master's in Business Administration
How would you describe your time at University of Massachusetts...?
Concentration in Human Resources and Information Technology
BA in Computer Science
How would you describe your time at University of Massachusetts...?
Minor in Italian