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Wayne Sadin
currently: Job hunting
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Work history
MS, Management (MIS concentration)
SVP & CIO
tags:
crm
• turnaround
• agile
• logistics
• erp
• financial services
• oracle e-business suite
• oracle
• outsourcing
• cio
How would you describe your time at Loomis Armored US?
Chief Information Officer (Senior Vice President)
Reported to President. Member of Executive Committee. Responsible for US IT.
Recruited to revitalize an under-performing IT department that suffered from years of under-investment in infrastructure as well as poor application architecture and integration.
??? Designed/implemented "casually connected" cellular handheld package tracking system used on 2,200 trucks. Improved route productivity, billing accuracy, labor costs, security. Garnered extensive favorable publicity in "CIO," Oracle "Profit" & "Computerworld" magazines.
??? Re-engineered cash & check processing processes to dramatically improve productivity, data quality, reliability, information access, customer satisfaction while reducing labor costs.
??? Migrated firm from ad-hoc, decentralized customer service processes to standardized, cen-tralized, integrated, managed process. Reduced problem resolution time from days to minutes and improved quality of customer experience.
??? Redesigned technology/processes underlying innovative new product. Improved accuracy 5-fold, reliability from 30% to 99%; supported 100x business growth in 18 months.
??? Introduced Intranet, Business Intelligence and Customer Portal to provide better access to information with improved security and lower cost.
??? Overhauled IT infrastructure and processes/controls to dramatically improve overall system reliability, productivity, and quality. Reduced development backlog from 2+ years to 90 days.... 
EVP &CIO
tags:
mortgage
• turnaround
• contact center
• houston
• alignment
• agility
• crm
• cio
• architecture
• agile
• financial services
How would you describe your time at aegis mortgage?
Chief Information Officer (Executive Vice President)
Reported to President. Member of Senior Management, Credit, SOX Disclosure Committees.
Responsible for IT, project planning and management, business continuity.
??? Increased business unit control over IT investments and project portfolios by revamping project planning process and realigning IT resources along business lines.
??? Improved IT management and technical effectiveness by reorganizing IT, recruiting 100 pro-fessionals, developing existing team members, improving teamwork and reducing turnover.
??? Quickly delivered several large, stalled projects:
??? Doubled order processing capacity with 20% less staff and 25% fewer errors using workflow-and rules-based system with integrated document-management capability;
??? Reduced data entry labor 80% using web portal for customer self-service;
??? Increased revenue 10% using expert system to identify optimal product/price and suggest alternate product if customer doesn???t qualify for originally-requested product;
??? Improved sales productivity 60% with new call center technology;
??? Dramatically improved information quality and management decision-making ability using Data Warehouse and Business Intelligence tools to build custom Dashboards;
??? Lowered cost 1/3 and process time 1/2 with offshore Business Process Outsourcing (BPO)
??? Re-architected aging systems to handle 200% growth with 99.9% uptime and ability to survive disasters. Modernized infrastructure using blade servers, storage and server virtualization, Voice over IP (VoIP) telephony, Service-Oriented Architectures (SOA).
??? Led IPO preparation as part of small executive team. Member of SOX Project Steering Committee. Helped prepare S-1....
Wayne's Network
Recruiter,
Austin Commercial
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Senior Recruiter ...,
Ciber
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Artistic Photogra...,
Wayne Cook Photog...
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Senior Architect/...,
aegis mortgage
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Founder,
Capital Markets R...
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President,
George Winikates ...
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>> See all contacts (16)
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