Parul Yadav

How would you describe your time at genpact?

Beginning May 2004, I have held three roles at Genpact, the first one being in the variable annuities business of Genworth and the present role is in the Brokerage business of Wachovia. The details of the both are as below.

Management Trainee -Mutual Fund Fails delivery- (MFFD) Feb 2007 till date.

Key Responsibilities
* People Management
* Customer Satisfaction and reporting

Projects
* LEAN (5 S and Autonomation)

Process Developer -Automated Client Account Transfer- (ACATS) May 2006 - Jan 2007

Key Responsibilities
* Claims Analyst

Project
* Transition/ OTJ on four processes of Wachovia securities from Richmond, Virginia - Six Sigma methodologies

Process Trainer - Variable Annuity New Business May 2004 - April 2006

Key responsibilities:
* Servicing and Manageing Annuities

Projects
* "Image Pull"
* "Licensing NIGO"
* Research projects...