Answers from Paula

What do you do for fun?

I love to travel! It is great to visit places I haven't been and am usually up for whatever adventure comes my way. I enjoy spending time with my family, going out to dinner with friends where we gab for hours, watch/attend San Jose Sharks games, read (currently, I have three books going at once).

Posted @ 12:03AM, June 29, 2007 by Paula Draper | Permalink
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Work history

NetApp February 2007 to the present
Buyer/Analyst (contract)

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How would you describe your time at NetApp?

Prepare MRP, order parts needed for manufacturing. Prepare and analyze daily, weekly, and monthly reports using Business Objects, Oracle, Access, and Excel.
Self employed January 2006 to February 2007
Consultant, Organizational Development

tags:

How would you describe your time at Self employed?

Operations, communications and administration for non profit organization.
Opsware May 2005 to December 2005
Sr. Director, Operations

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How would you describe your time at Opsware?

I was responsible for software purchasing, manufacturing, fulfillment, facilities, safety and security. I created new processed to manufacture and distribute products, increasing customer satisfaction and reducing costs. I devised and implemented part numbers, BOMs and ECO process. In addition, I negotiated two key building leases, one in Redmond and one in Manhattan. My team and I supported more than 18 offices world wide by handling all space requirements and lease negotiations.... read more
NetManage April 2003 to May 2005
Director of Operations

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How would you describe your time at NetManage?

I moved the Operations Department from Kirkland to Cupertino. This required hiring and training a complete staff, seamlessly implementing new processes and absorbing additional functions.
I was responsible for world wide order processing from all sales methods (channel, direct, and electronic
commerce), purchasing, manufacturing, distribution (both physical and electronic), customer returns, software maintenance agreements and renewals, contract archive, price list, upgrade entitlement, SKU and BOM creation. I reduced manufacturing and fulfillment costs by 30%.... read more
Self employed November 2001 to April 2003
Consultant, Organizational Development

tags:

Blue Pumpkin Software December 2000 to September 2001
Director, Sales Operations

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How would you describe your time at Blue Pumpkin Software?

I managed the Sales Operations Department which included order processing, manufacturing, distribution, software maintenance agreements and renewals, contract archive, purchasing and sales commission processing. I collected over 1.5M in past due maintenance renewals within a six-month period.
My team and I created order tools to enable faster, accurate, processing and excellent customer service.... read more
Be Incorporated September 1998 to September 2000
Director, Sales Operations

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How would you describe your time at Be Incorporated?

I began the Operations Department which included customer service, technical support, e-commerce, web design, MIS, manufacturing, inventory control, purchasing, planning, order processing, document translations and distribution. I was responsible for the company's electronic commerce site that promoted and distributed the Be Operating System as well as third party applications. This site accounted for approximately 95% of all orders. I re-negotiated freight contracts saving the company 47% a month in shipping costs. I redesigned part number, UPC, ISBN and BOM structures. I assisted in the design and I implemented a serialization program.... read more
SegaSoft November 1996 to September 1998
Director, Operations

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How would you describe your time at SegaSoft?

I started the Operations Department which included manufacturing, item master, inventory control, planning, distribution and company wide purchasing. Began and managed Order Services Department which supported channel, retail, electronic commerce sales, and I sourced new manufacturing and distribution locations saving the company more than 20% in manufacturing costs and 50% in distribution costs. I negotiated related contracts. I reorganized the Facilities Department and processes, saving over $350K annually. I designed and implemented policies and procedures instrumental in daily operations including; manufacturing, WIP, inventory control, and operations reporting.
Worked with KPMG on Rapid Oracle Implementation which resulted in live implementation in less than five months.
... read more
The 3DO Company September 1994 to October 1996
Manager, Software Operations

tags:

How would you describe your time at The 3DO Company?

I started the Software Operations Department which included all purchasing, US and European software manufacturing and inventory management, and affiliated label product management. I began and managed Order Services, supporting seven different customer types. I initiated 3DO Direct, a toll free phone and mail order service that was extremely successful and highly profitable in less than six months. (This was before e-commerce.) I was responsible for planning, procurement, manufacturing and inventory management of all Studio 3DO titles, including those for the 3DO Platform, PC and Internet. Personally managed over 36 different SKUs in seven different languages. I successfully developed and implemented plans to transition operations and distribution of acquisitioned companies.... read more
electronic arts November 1989 to April 1994
Senior Buyer/Planner

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How would you describe your time at electronic arts?

I was responsible for the planning, procurement, and inventory management of all Affiliated Label finished goods to support over $100 million in annual sales. Responsible for software purchasing and manufacturing of titles for select Affiliates. I personally supported as many as 22 Affiliated Labels, over 600 titles simultaneously. These affiliates included many well known gaming companies as LucasArts and Nova Logic. I coordinated new product releases with other departments in the company. I established, managed, and maintained all related vendor relationships for printed parts/components, duplication, and final packaging and assembly. Instrumental in the research and sourcing for initial CD ROM manufacturing. Key player in the successful negotiation and execution of all related vendor contracts.... read more

Education

San Jose State University August 1985 to the present
Business Administration

How would you describe your time at San Jose State University?

Business Major, Humanities Minor (honors program) - 3 years completed.

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