Work history
Claims Asst.
tags:
cust service
How would you describe your time at Social Security Administation?
Provided much needed help at front counter putting in applications for replacement or new social security cards. Also spent time doing medical records requests from attorneys'. Created forms to be used for such requests.
Senior Technical Service Representative
tags:
supervise & multi-tasking
How would you describe your time at Alamosa PCS/Texas Telecom?
1. Fill the positions for TSR in six of the 10 stores within the two states.
2. Maintain Sarbanes Oxley accountability and enforce the policies and directives
3. Manage the inventory for all 10 stores in Oregon and Washington
4. Perform three visits each month to all stores in Oregon and Washington
5. Maintain all human resource files on all six employees write reviews and recommend annual pay increase.
6. Work together with store management on interviews to replace any employees that would leave.
7. Keep track of transactions and orders for accessories and phones for all nine stores
8. Train and equip the TSRs and retail staff with information in regards to policies and directives.
9. Answer any and all questions in regards to policy and how it is to be interpreted
10. Maintain files for company audits with copies of every audit in all 10 locations.
11. Perform Audits on every store with every visit
12. Be at every conversion for the take over of Airgate PCS in the Carolina???s and eastern Geo... 
Technical Service Rep/Inventory Mgr
tags:
invenotry management
How would you describe your time at Alamosa PCS?
1. Manage inventory for the Bend store
2. Order inventory as needed for sales of phones and accessories
3. Provide technical assistance to retail staff on diagnosis of problems brought in by the customers
4. Make decision on whether to exchange out the handset, which handset to swap out with or fix the problem.
5. Monthly audits performed on all accessories and phones. Explain any and all discrepancies and make sure they were resolved.
6. Held responsible for any missing phones...
Data Services Tech
tags:
technical abilities & equipme...
How would you describe your time at Bend Broadband?
1. Create and maintain inventory of cable modems, cables and cards for sale to customers and installed by the installers.
2. Make sure all modems that were scheduled for that day were complete and ready for pickup
3. Answer any and all calls in regards to data services and use of modems along with troubleshooting....
Education
Operations
How would you describe your time at AIUonline?
Received MBA with concentration in Operations.
Communications/Public Relations
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