Work history
Data Entry / Audit
tags:
professional data entry and a...
How would you describe your time at Diebold - Eras?
Work with current Banking clients in providing check and image processing. Provide state-of-the-art software solutions and support for the financial services industries. Including: Check21, Item Processing, Lockbox Processing, Document Imaging and Transaction Monitoring. Provide software and/or services to firms needing their incoming payments processed. Work with Unisys and other capture devices to process images. Capture, process and archive all images of all payments received including all data. Input scanned image data into database.... 
Network Technician
tags:
information technology consul...
How would you describe your time at Orion Technology?
Work closely with current client accounts and maintaining Contracts and Billable. Provide customer service directly to current and new client/customers. Respond to telephone calls, e-mails and personnel requests for Technical Support and assistance. Track all service requests for current clients and new clients. Work with Jr. Technicians in supporting current client base as well as new clients. Provide scheduling for appointments, tracking support costs and contracts with clients. Work with Purchasing Department in reviewing costs for supplies for Jr. Technicians. Purchase and manage costs for clients based on client demand for new equipment, managing current equipment. Manage current client E-Mail Accounts and Server Information. Also manage client Web Sites - administrative and editing work. Keep current System Documentation for clients as well as Company Documentation....
Security Analyst Technician
tags:
information systems security
How would you describe your time at Community Health Systems?
Working in Novell/Microsoft Windows environment. Monitoring AS400 IBM HSM Health System. Running queries, work objects, etc. within the AS400 system. Creating database projects. Maintaining all IS related security functions - Virus protection, Firewall protection, etc. Utilizing & working with Lotus Notes 6.5. Responsible for troubleshooting desktop configuration and basic network related issues as well as configuration and installation of computers. Provide Level 1Hardware and Software support to CHS employees. Provide technical assistance via e-mail or telephone for company's computer users. Respond to telephone calls, e-mails and personnel requests for technical support. Log all service requests in call-tracking database....
Ciber
September 2005 to February 2006
Security-Infrastructure Administrator
tags:
information systems management
How would you describe your time at Ciber?
Provided statewide support for internal/external server access requests, database requests-database support, and mainframe requests-mainframe support. Internal application requests (Including Citrix, FTP applications), new employee setup-security access. Daily use of BMC Remedy Ticket application. Created SRAVPN accounts create NET-STATE Domain accounts along with resetting and handling group policies. Experienced managing users within Active Directory. Created new Novell-Windows accounts. Worked on Security-Infrastructure internal projects. Worked as Help Desk Technician in the Information Systems Management Department within the State of Tennessee's Finance and Administration Department. Provided Onsite/Phone/Remote Assistance support for desktop systems, portables, printers, networking components. Provided technical support for Novell Netware Protocol, Groupwise Application, Microsoft Office, Adobe Products as well as People Soft & Remedy Action Request applications support....
Dell
September 2004 to May 2005
XPS Technical Support
tags:
information technology consul...
How would you describe your time at Dell?
Provided Technical Support to consumers as well as small-medium sized businesses for Dell's XPS performance based gaming systems PCs, Dell's Plasma/LCD Televisions, Wireless Router's, Axim's and Yo-Yo Mp3 players. Provided.
Education
Microsoft Certified Systems Engineer
tags:
microsoft certified
How would you describe your time at New Horizons Computer Learn...?
Studied Microsoft Certified System Engineer. Obatined the following certifications: Microsoft Certified Professional, A+ Certified, Network + Certified, Novell.
Ryan has
