Work history
Product Support Specialist
tags:
customer service
How would you describe your time at aspect communications?
Product support for Aspect proprietary VPN software. Installation, configuration and troubleshooting of VPN solution.
Creation of technical documentation for internal clients for the VPN rollout.
Escalation Engineer
tags:
product support engineer
How would you describe your time at TIBCO Software?
Served as the liaison between the development team and technical support for the Tibco proprietary Personalized Delivery System (PDS).
This entailed PDS bug replication, building J2EE webservers and ORACLE/DBASE/SQL databases on Linux/SunOS/Win32 boxes.
Webvan
April 1997 to June 1998
IT Web Administrator
tags:
web administration
How would you describe your time at Webvan?
Monitoring of Win32\UNIX web servers insuring that websites were accessed consistently from outside clients.
Implemented, monitored and configured IIS 3.0 for an enterprise wide internet food delivery service.
Education
Global Studies
tags:
research & analysis skills
How would you describe your time at Cal State University Monter...?
Research into the process of globalization with an emphasis on political economy. I received a "A" on my capstone, it was entitled, "The political economy of economic globalization in post-apartheid South Africa".
Stanley has