Tyrie Odom

Newark, NJ

currently: Job hunting

Work history

Membership Service Specialist

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How would you describe your time at AMERICAN INSTITUTE OF CERTI...?

Served as a key member of the research and adjustment team performing all job related functions including: processing refunds, processing product returns, placing special orders. Took care of invoice disputes, credit card charge backs, adjustments, process payments and completed quality assurance for our processing department.... read more
vonage February 2005 to July 2005
Retention Specialist

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How would you describe your time at vonage?

Served as a Retention Specialist and also provided effective web support to our customers, processed payments. Helped maintained customer satisfaction rate 85 % or higher
AT&T Wireless Services August 2004 to January 2005
Customer Service Representative

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How would you describe your time at AT&T Wireless Services?

Specialized in transferring customer's amounts from analog to digital service, provided technical assistance within migrations department, created new billing accounts processed orders for new customers.

Education

university of the district of columbia January 2003 to December 2003
HS Diploma

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