Global Client Services Rep
tags:
microsoft office
• cust service/organizational s...
• interpersonal skill
• research & analysis skills
• record keeping
• account maintenance
• case management
How would you describe your time at Bank of America?
???Primary point of contact on all lockbox serving and related issues for a given group of Lockbox clients. Answered calls and handled appropriately
???Interfaced with operations and business partners to determine appropriate solutions and ensured delivery of solutions
???Led client calls on escalated issues and engaged appropriate business partners when necessary. Maintained continuous client delight for all assigned clients... 
Terri has
