Gail Kraft

San Diego, CA

currently: Job hunting

Answers from Gail

How would you describe your dream job in 10 words or less?

Use my leadership and management skills to improve performance and advance the organization.

Posted @ 07:54AM, August 08, 2008 by Gail Kraft | Permalink
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Work history

Kaiser Permanente Health Plan September 2004 to August 2008
Project Manager

How would you describe your time at Kaiser Permanente Health Plan?

Program Manager with Sales and Account Management Leadership to successfully deliver a Broker Strategy Program team managing 6 work streams with multiple/integrated deliverables. This included development of the governance model, reporting structure, meeting criteria and measures of success.

Mentor for direct reports as well as other business resources on Project Management Methodology, Six Sigma and Change Management. Activities include training on tools and techniques as well as strategic guidance on managing stakeholders.

Lead multi-functional project teams for implementing a Kaplan Norton balance scorecard methodology for managing performance. This included the implementation of supporting software (ActiveStratey).... read more
Electric Insurance Company October 2000 to October 2004
Project Manager, Team Lead, Disability Systems

How would you describe your time at Electric Insurance Company?

Responsible for coordinating the system support, site infrastructure and new initiatives provided to GE's Disability and Workers Compensation Programs. This includes supporting users who process Workers Compensation, Short Term Disability, Salary Continuance and Long Term Disability claims.

Lead many multi-functional project teams for implementing new application enhancements (such as EDI Claim payments and Web access for filing Maternity claims) as well as infrastructure projects (such as server replacements in the remote Disability office in Minnesota).

Managed a team of business analysts responsible for supporting project implementation and daily system support for our customers.

System environments include mainframe, server and web applications across multiple languages, such as COBOL, HTML, C and C++

Key liaison between Electric Insurance Company and GE, managing communication, metrics and reporting with this customer.... read more
Tufts Health Plan September 1994 to October 2000
Business Account Manager

How would you describe your time at Tufts Health Plan?

Lead cross company project management staff on high impact projects and implementation such as electronic data interchange and out-sourced claims payment processes.

Applied project management methodology for implementing top operating priority projects such as Radiology Utilization, Core System Implementation, and Notes Based applications involving facilitation of cross functional teams of business and IS personnel

Developed and implemented Y2K sub-projects consisting of interfaces and risk management planning for critical vendor/applications including the IS Risk Management Plan... read more

Education

BS, Business Management

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