Kerry Lapp

Greensboro, NC

currently: Here to network

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Answers from Kerry

What kind of job are you looking for?

I am looking for a position that would challenge me, utilize my many skills, and allow me to learn every day.

Posted @ 01:00PM, September 25, 2007 by Kerry Lapp | Permalink
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Work history

Cat Care Hospital October 2007 to December 2007
Veterinary Assistant

How would you describe your time at Cat Care Hospital?

Assist Veterinarian with medical procedures.
Prepare/Perform various medical tests.
Care for pets in hospitalization & boarding.
Check in client/patient.
Check out and process payment.
Assist with general office duties such as answering the phone, making reminder phone calls, filing and cleaning.... read more
Macy's November 2006 to October 2007
Merchandising Associate

How would you describe your time at Macy's?

I am responsible for putting out new merchandise and re-arranging existing merchandise in a neat, organized and eye catching manner.

As necessary, I assist management with special projects such as floor moves.

I assisted in yearly inventory by scanning all merchandise.

Daily straightening and restocking of merchandise... read more
Novartis Consumer Health March 2006 to October 2006
Customer Relations

tags:

How would you describe your time at Novartis Consumer Health?

Answered incoming calls.

Entered customer orders that came in via phone, facsimile and email.

Processed credit card payments over the phone.
Kindermusik, International August 2004 to March 2005
Inside Sales

tags:

How would you describe your time at Kindermusik, International?

Called an average of sixty cold and warm leads per day to recruit new Kindermusik Educators.

Answered incoming prospect calls.

Answered questions regarding Kindermusik, Kindermusik classes and training to become an educator to sell an average of twelve Fundamentals of Kindermusik Training kits per week

Answered questions regarding Do-Re-Me & You! and recruited new consultants.

Trained new Recruiting Specialists on system software, sales techniques and information regarding Kindermusik.... read more
Abacon Telecommunications January 2002 to May 2004
Inside Sales/Account Manager

tags:

How would you describe your time at Abacon Telecommunications?

Established and maintained excellent customer relationships, anticipating and fulfilling their needs.

Helped customers identify products needed and supplied quotes for those items.

Received and resolved complex customer complaints.

Performed contract negotiation and review.

Cold called to bring new customers into the company and identified new contacts within the existing customer base.

Travel for on-site customer visits.

Processed order cancellation requests and Returned Material Authorizations (RMA's).

Provided shipment information and/or proof of delivery.

Entered daily sales orders, phone and fax orders.

Expedited customer sales orders.

Generated customer feed-back.

Team member of the E-Commerce Committee.... read more
Moses Cone Hosptial/Greensboro AHEC November 1997 to January 2002
Program Assistant

tags:

How would you describe your time at Moses Cone Hosptial/Greensb...?

Answered incoming calls to provide information on classes and helped medical professionals to register for classes.

Performed class registrations.

Performed classroom reservations for inside and outside customers.

Trained Program Assistants.

Member of the Online Registration Program Development (CASCE) Team.... read more

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