Work history
Sr. Vendor Account Administrator
How would you describe your time at GSI Commerce?
*Responsible for handling special projects with Vendor Ops, Management, Merchandising, and Marketing in addition to my responsibilities as an Account Administrator.
*Assist team with resolving escalated customer issues for all drop ship accounts within a timely fashion.
*Create training schedules for new employees and implement orientation.
*Mentoring and overseeing Account Administrators.... 
Sales Associate/Master Seller
How would you describe your time at Bath & Body Works?
*Uncover customers’ needs and provide excellent customer service.
*Process shipment and conduct merchandise flow.
*Reach and exceed daily sales goals set by the Managers.
*Cashier and wrap desk coordinator.
Vendor Account Administrator
How would you describe your time at GSI Commerce?
*Responsible for handling over 70 vendor accounts.
*Monitoring, troubleshooting, and expediting all orders sent to and fulfilled by the assigned vendors.
*Work on a daily basis with our call center to handle escalated customer issues.
*Maintaining shipping efficiency, providing quick resolution to of unforeseen problems, and implementing procedures and processes that will increase revenues and lower costs.
*Preparing each vendor technically and operationally thus enabling smooth processing and fulfillment of orders from all GSI partner sites.
*Work with merchandising buyers as needed to verify that products on our websites are correct.
*Responsible for creating test orders to ensure that vendors are following procedures and guidelines in coordination with their contractual obligations....
Finance/Operations Assistant
How would you describe your time at GSI Commerce?
*Support VP of Finance, Director of Finance, and VP of Vendor Operations.
*Daily tasks include answering phones, organizing meetings, travel arrangements, maintaining calendars and contacts, presentations, distribution of daily reports, and attendance tracking.
*Responsible for reviewing and distributing Vendor Agreements.
*Create monthly Financial Statement binders for finance management and GSI executives.
*Supply Coordinator which includes approving and ordering office supplies monthly in order to ensure cost-cutting.
*Responsible for coordinating all social events and activities.
*Management of department employees’ issues and concerns within the company....
Vendor Operations Manager
How would you describe your time at GSI Commerce?
I currently manage the Vendor Operations Team which consists of 11 Admins and one Supervisor. Together we maintain shipping performance and inventory management for over 700 drop ship vendor accounts. We ensure our vendors are meeting their contractual obligations and work proactively with them in order to avoid issues that will impact our customers.
Key Aspects:
*Work with other Management Teams and Project Managers within GSI to enhance system functionality, improve internal communications, and develop Special Projects which will ultimately provide a better experience for our customers.
*Develop and execute a Q4/Holiday strategy plan to prepare the team and review Q4/annual results post-holiday to establish goals & dept. game plan for the upcoming year with a strict focus on problem vendors....
