Diane Junell

Cary, NC

currently: Job hunting

Diane has 1 recommendation and 1 contact.

Work history

Fidelity Investments June 1998 to June 2008
Customer Care integrated case manager/benefit specialist

tags: • • •

How would you describe your time at Fidelity Investments?

In most recent role served as subject matter expert and liaison between client, vendor and customer. Provided support and resolution on escalated benefit inquiries on daily basis. Effectively managed case work within service level agreements and proactively added value to the end process.

*Exceeded the department's goal in quality of work for 2007 plan year.

*Demonstrated superior interaction with customers and exceeded department's goal for 2007 plan year

* As quoted by one customer " Diane provided excellent customer service . She took the time to listen and provide relevant and detailed information that enabled me to make the best decision"... read more

Education

fitchburg state college September 1978 to May 1982
Human Services

tags: •

How would you describe your time at fitchburg state college?

I knew when I entered college that I wanted to pursue a career that helped people. I was an active participant on the voluntary action team on campus . I had the opportunity to visit shut ins, work with the elderly and disabled teens. They were rewarding as well as eye opening experiences. Those times formed who I am today.... read more

Diane's Network

Virginia Westmiller
Director, Risk an...,
Fidelity Investments

>> See all contacts (1)

Similar People

Office Assistant
Hallmark Services
Christian Dukehart
Member Services Lead
South Montgomery ...
Strategic Account...
Arbita
Business Consultant
Mark Pembrooke
Encho Tamnev
Technologist of A...
polimery, devnya,...
Lead UI Designer
Jobster

Make a connection

Recommendations

Virginia Westmiller
Virginia Westmiller
Director, Risk and Compliance at Fidelity Investments

Hey you... see you tomorrow

>> see all recommendations