Work history
Contractor at Sears Holdings Corp
tags:
break/fix
• technician
• imac
• relocations
• technical
• support
• imaging
How would you describe your time at Computer Resouces Solutions?
Change in service provider.
Provided desktop/laptop/peripheral equipment IMAC support [installs/moves/adds/changes] within the Sears Holdings corporate headquarters. Converted Token Ring network connections to Ethernet as needed. Performed pre-installation, memory upgrade, and network conversion site surveys. Migrated computers from Windows NT to Windows XP. Used Clear Case-based Help Desk ticketing system. Installed, upgraded and configured workstations to fulfill requests for hardware and software for new and existing users. Managed the breakdown, relocation and setup of workstations to accommodate user relocations and user remodels, along with new hires. Disseminated technical knowledge via ticketing system, conferences and written documentation to colleagues. Performed minor break/fix duties as needed....
Computer & Network Engineer at Sears Holdings Corp
How would you describe your time at BancTec Service?
Provided desktop/laptop/peripheral equipment IMAC support [installs/moves/adds/changes] within the Sears Holdings corporate headquarters. Converted Token Ring network connections to Ethernet as needed. Performed pre-installation, memory upgrade, and network conversion site surveys. Migrated computers from Windows NT to Windows XP. Used Clear Case-based Help Desk ticketing system. Installed, upgraded and configured workstations to fulfill requests for hardware and software for new and existing users. Managed the breakdown, relocation and setup of workstations to accommodate user relocations and user remodels, along with new hires. Disseminated technical knowledge via ticketing system, conferences and written documentation to colleagues. Performed minor break/fix duties as needed....
Field Service Technician at BancTec/Elmhurst
tags:
hp
• troubleshooting / problem sol...
• compaq
• printer
• dell
• modem
How would you describe your time at RCM Technologies?
Temp to Hire contracted to BancTec, performed warranty break/fix, hardware installations, troubleshooting and break/fix repairs on desktops, laptops, printers, and peripherals purchased through Dell, HP, MicroCenter & Best Buy at various customer locations throughout the metropolitan Chicagoland area....
Education
Data Processing
tags:
work with people
• programming
How would you describe your time at Morton College?
Part Time Computer Lab aide