Work history
Akken
February 2007 to September 2008
Senior SaaS Sales Account Executive
tags:
account management
• technical support
• inside sales
• presentation & demos
• training
How would you describe your time at Akken?
Held full responsibility for hunter/acquisition territory growth and management. Mentored performance of team members, assisted as necessary to resolve issues, and delivered product training and customer service. Maintained personal rapport and win-win relationships with clients and peers.
Senior Enterprise Field Sales Consultant
tags:
hp
• server (sales)
• dell
• storage sales
• bridgehead
• legato
• ibm
• meditech
• emc
How would you describe your time at Perot Systems?
Oversaw all aspects of customer presentations, CxO relationships, operational and disaster recovery requirements, business continuance processes, quote generation/proposal, while maintaining company gross margin guidelines.
Dell
July 2000 to September 2005
Senior Enterprise Field Sales Executive
tags:
disaster & business continuity
• storage sales
• server (sales)
• computer software
• presentation & demos
• enterprise and complex sales ...
• backup & recovery
How would you describe your time at Dell?
Responsible for all aspects of enterprise opportunities through a complex sales cycle within Education, Government, and Healthcare accounts. Developed hardware, software, and services solutions to meet customer requirements.
Manager - Customer Services & Channel Support
tags:
customer service
• manage staff of 6+
• technical support
How would you describe your time at VST Technologies?
Recruit, train, and coach technical support and customer service teams. Establish metrics to meet internal and external SLA???s.Represent services team at cross functional management meetings. Identify and resolve product issues and provide feedback to Executive Committee on future product development.... 
Education
Professional Certificate - Data Communications
Professional Certificate - Unix/C Programming
