Work history
Principal Consultant
tags:
ehealth
• leadership & management devel...
• productivity improvement
• roi
• spectrum
• itil
• business / functional consultant
• network admin
How would you describe your time at Arcus Innovation?
$17 Mil regional company. The regional company had HA systems but no plans, processes or procedures for disaster planning and inordinate costs for support. Built alignment plan for technology, vision of competitive advantages and prepare support infrastructure to support the new division for revenue growth and transition into a stable environment and then integration into the parent company's infrastructure.
* Assess technology for board and investors in sell/buy and merger and acquisition proposals. Provide process and procedures to evaluate and negotiate offers and conditions. Conceive, research, and complete projects for clients that successfully re-positioned their market and technical focus, boosting clients' annual revenues by 20% to 200%.
* Identify and package solution sets for customers that facilitated partnerships with OEMs and VARs for sales in new channels and markets. These alliances resulted in clients' faster market penetration and substantially increased returns.
* 1 year engagement with CA, Inc. (formerly Computer Associates, Inc.), Bellevue, WA, 2005-2006 (Sr. Consultant, Enterprise Solution Architect)
* Built trusted advisor relationship to develop a solutions architect that is aligned with and supports customers business goals and objects. Sales team closer on architecture, security, process and technology to grow sales opportunity within named accounts.
* Built accountability and confidence. Consultant for Telecom providers to provide metrics and feedback to both internal and external customers to improve customer retention and identify and correct potential outages through trending and analysis of network.
* Profiled three independently operating subsidiaries; resulted in a redesign and architecture for infrastructure, and management and security tools. This architecture allowed consolidation of data center operations, created high availability and disaster recovery plans /sites. The design reduced costs, repurposed staff (i.e. avoid reductions/loss), and improved service.
* Humanitarian Engagement with USA Environmental, Inc. Oldsmar, FL 2004-2005 Unexploded Ordnance Technician Level II; for the destruction and removal of ordnance in Iraq to protect the local population from injury.... 
Network Solution / Operations Manager
tags:
network admin
• itil
• business / functional consultant
How would you describe your time at terabeam?
* Led team that designed and created company National Operations Center (NOC) and processes for efficient management of customer service functions and service assurance. Delivered and managed operations center 30 days ahead of schedule and below original budget. Built the infrastructure management, provisioning and service assurance framework and business architecture to allow secure access and enablement of business.
* Negotiated and reduced vendor pricing, development and implementation costs by $2M and increased program return on investment (ROI) / individual rate of return (IRR) by 25%. Reduced implementation costs of Research and Development (R&D) and Quality Assurance (QA) Labs by $7M....
Computer Resources Management (IT Mgt)
tags:
ehealth
• network admin
• business / functional consultant
• spectrum
How would you describe your time at Cabletron Systems?
* Designed very large TCP/IP (8,000+ nodes) LANs, MANs and WANs (Frame Relay, ATM, LR Ethernet over Fiber, etc.).
* Relationship Manager for the Microsoft account during a 5-year period. Implemented key monitoring functions and realized savings of $3M - $5M per day in potential lost client development time.
* Consistently closed sales and doubled company's market share during a 3-year period....
Education
It.scm
January 2006 to February 2006
ITIL
tags:
itil
How would you describe your time at It.scm?
ITIL FOundations
Data Communicaitons
tags:
network admin
• productivity improvement
How would you describe your time at University Of Washington?
Netwokr desing, implemetation, management and troubleshooting.
Computer Resources Management (IT Mgt)
tags:
leadership & management devel...
• business / functional consultant
• productivity improvement
How would you describe your time at Webster University Graduate...?
Foudnations of leadership and managmeent of technlogy for business
Michael has
