Web Support Operations Manager
tags:
ecommerce
• support
• internet
• customer
• management
• web
• service
How would you describe your time at American Airlines?
I have 30+ years in operational customer service in a variety of positions and areas within the airline, in addition to receiving awards such as "High Flyer" Interactive Marketing Employee of the Year (2007) and numerous management and Human Resources training classes.
My resume highlights my knowledge and expertise in customer service as well as managerial and analytical skills . During my career at American Airlines, I was able to contribute in areas such as revenue generation, reducing unnecessary costs and providing customers with services they truly valued.... 
