Work history

Apple April 2005 to the present
Lead Specialist

How would you describe your time at Apple?

• Facilitate and direct daily operations consisting of routine opening and closing procedures
• Acts as a point of contact for customer service escalations and works with management to ensure all issues are resolved in a timely manner
• Control and coordinate staff
scheduling, provide supervision and development to 9 employees
• Coordinate and conduct monthly meetings
• Present and organize weekly training seminars to 15+ customers
• Responsible for the training of over 30+ employees, 6 of whom were promoted within 1 year
• Top performing store in market with over $50,000,000 in annual sales, consistent contributor to store revenue and individually ranked as the top 5% revenue generator of all staff
• Developed, designed and implemented reward and recognition program for employees that is now used market wide
... read more
Denton Regional Medical Center January 2002 to May 2005
Certified Nursing Assistant

How would you describe your time at Denton Regional Medical Center?

• Perform various patient care activities necessary in caring for the personal needs and comfort of patients
• Provide assistance to hospital department staff and therapists with invasive procedures for patients
• Monitor records and communicated patient condition as
appropriate
• Utilize computerized documentation systems
• Deliver safe, competent, and efficient patient care as determined by outcomes, quality monitors, and other internal and external processes
• Provide encouragement, support and comfort to patients and family members
• Implement emergency procedures and maintain composure in stressful situations
• Initiate Code Blue(s) and begin CPR procedures when necessary
... read more
American Institute for Plastic Surgery March 2000 to January 2002
Administrative Assistant

How would you describe your time at American Institute for Plas...?

• Perform a variety of clerical duties including: sorting and filing loose reports and medical records
• Develop and maintain proper filing system for medical records and patient follow-ups
• Assist in consultations with patients
• Participate in planning activities
and attend in-service continuing education programs... read more

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